Zantha Douglas Email & Phone Number

Birmingham, England, United Kingdom

✦ Updating information, imagery and SEO data on the Jaguar Land Rover websites, globally and locally, whilst under time restraints.✦ Building additional webpages for the Jaguar Land Rover websites, with the use of Tridion (CMS).✦ Experience with using HTML and CSS.✦ Liaising and revising briefs with project managers and the global market team to ensure content adheres to brand standards.✦ Ensuring imagery and information are formatted correctly and accurate.✦ Leading the team when a team lead was absent; including assigning out work to teammates, making sure they are comfortable with what they are working on and reinforcing that help was available and liaising with management about workflow for the team.✦ Quality assuring all work done on the Jaguar Land Rover websites, which include identifying spelling and grammatical errors, information placed in wrong fields, incorrect imagery and video and incorrect information.✦ Creating clear and concise briefs of amends and changes for others to work on.✦ Working on projects; adhering to time restraints, building the pages, working with the project manager to discuss the workflow of the projects.✦ Participated in website launches by ensuring all content is accurate and working correctly; also correcting any issues under time constraints.✦ Troubleshooting any issues on the website, including errors with webpage components, page errors, faulty video and imagery etc.

Wolverhampton, England, United Kingdom

Coventry, England, United Kingdom

✦ Interacting with customers on the shop floor to ensure they're comfortable and answering queries from customers✦ Visual merchandising of displays to appeal to customers✦ Sending and replying to emails to the main office✦ Offering guidance to customers on product selection✦ Working under pressure on busier days✦ Working with brand guidelines✦ Money handling