Zarella Rendon

Zarella Rendon Email and Phone Number

Engagement Leader @ Konecta
Round Rock, TX, US
Zarella Rendon's Location
Austin, Texas, United States, United States
About Zarella Rendon

Zarella is currently a Strategic AI Sales Specialist at Talkdesk, supporting the sales cycle for our cloud-native, generative AI-powered CX platform.Previously a Technical Account Manager on the Expertise Connect team for the Data Science and AI division of IBM, where she leads teams working with major customers to support solutions in the AI space. Her cross-industry knowledge of data practices, data collection and enhancement, and overall understanding of use cases surrounding data are advantageous to any client looking for a Data First solution.Ms. Rendon has also been privileged to be an invited expert in the Standards community for more than 25 years, involved in standards development with the W3C, Oasis, ISO, TCIF, RIF, and other vertical groups. This involvement gives her a unique perspective on theoretical aspects of standards and their application to customer solutions. She has published several technical books and papers that serve to help others understand the theory as well as the practice of standards implementation. Ms. Rendon is also an entrepreneur who has co-founded three companies. She is a charter member of the XML Guild, the President for 5 years of the Austin Society of Women Engineers, the Chair of the IBM Austin Diversity Council, and a Gold Level Presidential Award recipient for her volunteer work, working in the community to enable Women and Girls in STEM and Engineering Careers.

Zarella Rendon's Current Company Details
Konecta

Konecta

View
Engagement Leader
Round Rock, TX, US
Website:
talkdesk.com
Employees:
1135
Zarella Rendon Work Experience Details
  • Konecta
    Engagement Leader
    Konecta
    Round Rock, Tx, Us
  • Talkdesk
    Strategic Ai Sales Specialist
    Talkdesk Jul 2024 - Present
  • Ibm
    Technical Account Manager/Principal Architect
    Ibm Jan 2023 - Jul 2024
    Austin, Texas
  • Ibm
    Practice Manager/Principal Architect
    Ibm Jul 2019 - Dec 2022
    Austin, Texas
  • Ibm
    Principal Architect
    Ibm Jul 2017 - Jul 2019
    Austin, Texas
  • Ibm Watson
    Delivery Solution Architect
    Ibm Watson Apr 2013 - Jul 2019
    Austin, Texas
  • Society Of Women Engineers
    President
    Society Of Women Engineers Jul 2015 - Jun 2020
    Austin, Texas Area
  • Ptc Arbortext
    Principal Solution Architect
    Ptc Arbortext Oct 2009 - Apr 2013
  • Ptc
    Sr. Technical Lead
    Ptc May 2006 - Oct 2009
    Leads implementation teams in analyzing requirements and contributes to the design of technical solutions intended to address complex customer requirements. Focused primarily on the technical aspects of an XML implementation, but provides input to the shaping of technical strategies within the client environment.
  • Xml Factor Inc
    Managing Director/Owner
    Xml Factor Inc May 2001 - Apr 2013
    Zarella Rendon was the Managing Director and Principal Consultant at XML-Factor. Her focus was implementing end-to-end customer solutions for document and data transformation, management, and reuse.
  • Document Engineering Services
    Associate Director
    Document Engineering Services 2006 - 2010
  • Isogen
    Sr. Applications Engineer/Owner
    Isogen Jan 1994 - May 2001
    Specialized in managing customer projects which involve design, development, implementation, and support of Technical Document Management Systems for customers in various industries including Telecommunications, Oil and Gas , Publishing, Air Transport, Computer Software, Railroad, and the US Postal Service.
  • Data Channel
    Sr. Applications Engineer
    Data Channel 1999 - 2001
  • Nortel
    Applications Support Specialist, Product Support Services
    Nortel 1989 - 1994
    Developed and implemented an On-Line Technical Document Library utilizing ISO Standard SGML format and applications such as INSO DynaText, Avalanche's FastTag, and SoftQuad's Author/Editor. Administered and maintained document databases, stylesheets and document formats. Evaluated and developed new software tools for the administration and support of the documentation library.

Zarella Rendon Skills

Xml Xslt Xpath Software Development Requirements Analysis Xsl Enterprise Software Xsl Fo Dita Sgml Agile Methodologies Enterprise Content Management Databases Software Documentation Content Management Enterprise Architecture Css Html Xhtml Arbortext Xml Schema Technical Writing Soa Dtd Business Process Information Architecture Web Services Scrum Html 5 S1000d Ant Xquery Open Source Structured Documentation Ietm Rest Web Applications Product Lifecycle Management Omnimark Arbortext Epic Technical Architecture W3c Team Leadership Topic Based Authoring Dynamic Publishing Problem Solving Search Engine Technology Cascading Style Sheets

Zarella Rendon Education Details

  • Esei International Business School Of Barcelona
    Esei International Business School Of Barcelona
    International Relations And International Business
  • Collin County Community
    Collin County Community
    Information Systems

Frequently Asked Questions about Zarella Rendon

What company does Zarella Rendon work for?

Zarella Rendon works for Konecta

What is Zarella Rendon's role at the current company?

Zarella Rendon's current role is Engagement Leader.

What is Zarella Rendon's email address?

Zarella Rendon's email address is za****@****tor.com

What is Zarella Rendon's direct phone number?

Zarella Rendon's direct phone number is +121476*****

What schools did Zarella Rendon attend?

Zarella Rendon attended Esei International Business School Of Barcelona, University Of Phoenix, Collin County Community.

What skills is Zarella Rendon known for?

Zarella Rendon has skills like Xml, Xslt, Xpath, Software Development, Requirements Analysis, Xsl, Enterprise Software, Xsl Fo, Dita, Sgml, Agile Methodologies, Enterprise Content Management.

Who are Zarella Rendon's colleagues?

Zarella Rendon's colleagues are Telmo Antunes, Jon Alioto, Steven Truong, Jordan Abebe, Michael Wilson, Geoff Calhoun, Victor Hernandez.

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