Zai Mohammed, Mba, Lssbb Email & Phone Number

San Francisco, Ca, Us

• Created, implemented and deployed Global Procurement Policy to ensure purchasing guidelines, procedures and governance, risk mitigation are implemented to obtain best value for money expended by Talkdesk Inc. and its subsidiaries around the globe, including providing the flexibility needed to obtain goods and services in the most cost-effective and timely manner; The policy helped Talkdesk do the following: o Establish and maintain policies, procedures and guidelines for implementing Cost Savings Methodology procedures and Supplier Governanceo Seek open competition to obtain the best value for money expendedo Ensure that all Talkdesk Staff do not misallocate fundso Avoid procuring unnecessary goods and serviceso Protect itself and its beneficiaries• Defined Strategic Procurement Initiatives and Created 10-Pillar Cost Savings Methodologies.• In 6 months Saved 3.5M$ across various SaaS Applications strictly through negotiations.• Advantageous Payment terms to Support Cash Flow• Consolidation of Tech stack reducing overall spend by $2.8M• Rationalization terminations leading to $1.2M in savings. • Identified Tech Stack by department for Spend Consolidation, rationalization, and cash burn reduction.• Coupa P2P Management: Served as Coupa Administrator for Talkdesk during transition between admins; Troubleshoot coupa issues regarding system configurations, approvals etc. Set up and Configured Punchouts for streamlining of organization purchases; Configured and Led Coupa (SIM) Supplier Onboarding Module- Created Forms, conducted testing, Communication, Training, and documentation; Configured Coupa Homepage content to create ease of use in accessing- Requests, Invoices, Receipts, expenses, quick links etc.; Configured Purchase Order Templates for each Talkdesk Entity, Coupa Pay Expense/Supplier; Training, Set-Up, testing, Go-live. • Created New Process for Spend Control and Optimization: New Software Request Automation form set up in Coupa.

Sacramento, California, Us

• Procurement, Contracts and Sourcing for clients to drive increased savings as well as optimization of services- Negotiate commercial and business agreememts• Negotiations and closing; Trains teams and client staff members to optimize direct/indirect contact with customers; Convert inquiries into sales • Process improvement; Utilizing six sigma methodologies to increase processing performance, identify points of processes for elimination or improvement to increase staff performance; Decisions trees, value stream maps, DMAIC and other methods• Service Level Agreement creation/SOP's (Standard Operating Procedures for Organizations; Best Practices); Streamline decisions making• Create and implement unique marketing opportunities to generate direct and indirect impressions on general populace; Turn direct marketing campaigns into trackable data for informed decision making• Weekly training; Meet with staff learn responsibilities train on how to enhance customer experience, customer service, and to meet SMART GOALS• Industry analysis/ market research to drive innovation and areas of improvement• Customer Targeting through Data Analytics, Customer Acquisition, Contract Opportunities, Expansion opportunities (must have data)• Data Analytics to identify spend trends, areas of improvement and opportunity• Customer service Enhancement, Tailored Training for Staff and drivers to increase customer satisfaction and retention• Business Strategy for expansion, acquisitions, Networking• POS (Point of sales system) and strategy for overnight incoming orders, and Key Accounts; Develop and assign personnel to accounts for follow up and establish POC's (For major accounts)• Marketing Program; Customer Outreach, Communications Materials, Social Media Marketing, Direct Marketing Techniques • Revenue driven tactics to increase and add additional revenue streams not being utilized in current industry practice

Albany, Us

• Built a local strategy to drive business growth in the Sacramento/Greater Sacramento Area though inhouse initiatives tailored to enhance brand awareness• Identified innovative solutions by creating first kind direct marketing to tailor customer experience for increased retention and sales- Tracked impressions through in-house mechanisms for informed decision making• Developed and creating marketing materials for staff and salesman to informed customers of new deals, product lines and upcoming specials and promotions• Trained Salesman on closing and negotiation techniques in dealing with vendors, customers and third-party partners• Created innovated Subscription based membership program for customer pool; converting 3K customers into 1,200 subscription-based customers; Membership program provided benefits outside of standard purchase• Sourced and Procured through third party vendors, negotiated pricing, wholesale cost, delivery schedules as well as marketing programs to drive additional awareness towards product lines.

Davis, California, Us

• Managed $500 Million commodity pool, monitor spend, business performance, vendor performance, and UC needs for effective sourcing solutions.• Highly Experienced Solicitations of Complex Commercial Services and Goods: drafting, conducting, and negotiating complex competitive bids (RFP’s, RFQ’s, RFI’s) including: researching requirements, locating sources of supply, drafting specifications, negotiating agreements, basis of award, administering contracts, scoring and closing• Managed Vendor performance for Contract compliance; Ensured On-time delivery of scheduled deliverable’s, pricing, and timeline execution• Leads the University-Wide Strategic Commercial Goods and Services initiatives to include; creating an approved diverse supplier base; Collaborating with internal stakeholders to define scopes and bring value back to Campus• Utilizes spend analytics to drive informed decision making towards; Identify key stakeholders for collaboration to drive value back to UC• Meet with Key Business Partners to improve performance and relationship with campus stakeholders- solution based efforts towards optimizing campus resources and objectives• Identifies and monitors spend analytics of current suppliers to leverage negotiations for benefit seeking initiatives to increase ROI; Work with Business Partners to increase campus spend by tailoring strategies that fit market/user demographic.• Develops and executes sourcing strategies tailored towards stakeholder scope to drive collaboration from internal stakeholders for greater partnerships; Sourced, Negotiated, Drafted agreement for the first Hotel Partnership for UC Davis resulting in capped rates, additional amenities as well as patronage back to the UC to support campus programs• Developed commodity councils to improve collaborative efforts with internal stakeholders to help better define scope for multiple organizational uses.

Davis, California, Us

• Contracts Management Professional experienced with Owning full Life Cycle of Contracts- Request, Drafting, Negotiating, Execution, Obligations/Compliance, Auditing, Amending and Closing.• Provides Contract Management for requested contracts and support for entire University of California Davis Campus 400+ departments- Serves as manager pertaining to obligations, Deliverable's, Scope, Amendments, Change data and Closeouts• Highly Experienced Contract Manager and negotiation analyst, has an in-depth understanding of contracting principles, procedures, and negotiation techniques; independently and proactively completes all responsibilities of the position in a timely manner; analyzes issues of diverse scope and presenting effective solutions • Experience drafting, conducting, and negotiating complex competitive bids (RFP’s, RFQ’s, RFI’s) including: researching requirements, locating sources of supply, drafting specifications, negotiating agreements, basis of award, administering contracts, scoring and closing• Drafts and negotiate a wide range of large contracts to include; Commercial agreements, Technology Agreements (SaaS, PaaS) Local and State Agreements (CA and 49 States) Temporary Real Estate Agreements, Membership Agreements, , NDA’s, Equipment Loan agreements, Affiliation Agreements, Study aboard Agreements, Purchase Agreements, Revenue Agreements, Performance Agreements, Professional Services Agreements, Internship Agreements; Negotiated over 500+ Business Agreements with Successful closeouts• Monitors Deliverables, Changes to Scope, Compliance, Penalties, Violations of Terms, Recommendation of procedures for Best practices and operational/budgeting needs• Experienced Managing Contract Life Cycle for contractors, stakeholders, colleagues and representatives of industry• Knowledgeable of California Public Contract Codes, Federal Acquisition Regulations, Uniform Commercial Code, HIPAA and Knox-Keene compliance

Davis, California, Us

• Provides Administrative support and guidance of professional procurement principles, procedures and negotiation techniques; solicits RFP’s, RFQ’s, IFB’s, RFI’s to promote competitiveness among vendors to ensure the UC gets the best price and quality for services rendered.• Knowledgeable of California Public Contract Codes & Federal Acquisition Regulations• Conducts outreach to educate departments of processes, to provide solutions and support pertaining to contracts • Drafts RFP’s, RFQ’s, IFB’s, RFI’s for solicitation for sealed & competitive bidding• Negotiates pricing and terms with various entities; Hotels, technology (SaaS, IaaS, PaaS), and services• Conducts Market Research to ensure UC has correct pricing and product information available• Issue a high volume of purchase orders or agreements for Commercial Services with a variety of standard, technical, and/or specialized nature• Independently contacts and develops sources of supply, prepare quick quote and formal solicitations, write specifications and conduct purchase negotiations• Ensure compliance with applicable state, federal, and university policy/regulations as communicated through directives, State of California Public Contract Codes, Uniform Commercial Code and Business and Finance• Analyze requisitions, requests for quotes and purchase orders for policy compliance, best method of purchase, selection, terms and conditions and basis of award• Assess risk of procurements, establish level of insurance requirements based on UC policy and determines if prevailing wage rates or HIPAA requirements are applicable• Assess conflict of interest issues, recommend disposition. Conduct cost/price analysis, taking into consideration labor, CPI, etc. to determine price reasonableness

Fort Gregg-Adams, Virginia, Us

• Provided administrative support and guidance on the Federal Acquisition Regulations guidelines to ensure contracts integrity and procurement tactics meets government needs• Proficient in establishing RFP’s, RFQ’s, IFB’s, RFI’s, solicitation of bids• Comprehensive understanding of different contract types; Cost Plus Fixed Fee, Cost plus incentive fee, Fixed Firm Price, Cost plus award fee, Time and Materials, Letter Contracts, Government Wide Agency Contracts, ID/IQ, Economic Price Adjustments• Provided negotiation support to complicated situations- proposal submissions, negotiation positions, Cost Accounting Standards (CAS) Administration, FPRR/As, financial conditions, final overhead rates, and detailed business operation analysis not evident in audits• Administered over 375 contracts for complex missiles systems, to government services, and aircraft repairs

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Criminal Justice/Police Science