Zack Smith Email & Phone Number

Mechanicsburg, Pa

Mechanicsburg, Pa

Mechanicsburg, Pennsylvania

Account ManagerTrue Influence, LLC, Vienna, VA- Provide support services and validation tasks for lead generation enterprise- Perform all duties remotely with staff at virtual company using, proprietary software programs, online platforms and Office- Collaborate duties with production staff in India for telemarketing, email campaign endeavors- Create online marketing collateral and promote lead-generation industry on social mediaJanuary 2015-June 2015(Resigned from position to pursue freelance opportunities)

Mechanicsburg, Pa

Provide support services for the retail industryEvaluate and process client work orders for prompt serviceMaintain and update work order/client account information in Southware, Field Nation, Field Solutions and TCMSCollaborate duties with technical support and technicians to determine appropriate responsePerform duties and assist sourcing team under the supervision of supervisor, team leadsAdhere to Essintial’s customer-focused guidelines

• Performed proofreading and graphic design duties for newspaper • Met daily with senior editorial staff to develop a news budget and recommend story placement• Performed work in conjunction with senior editors, reporters, photographers and Web design team• Responsible for production of news, business, features and sports pages using MS Office, Adobe InDesign, Photoshop, Quark Express, and NewsEdit program• Successfully contributed to editorial upgrade to NewsEdit program InDesign platform in 2007• Prepared newspaper for prepress output and performed press checks on a nightly basis. • Wrote story headlines and added charts, diagrams, maps and other graphic elements to stories as needed

• Performed proofreading, graphic design and Web content management duties for newspaper on both PC and MAC platform • Produced multiple news pages using Lotus Notes, Quark and Outlook• Promoted to Web content coordinator in early 2006 where duties included editing and posting news content, writing Breaking News stories, created slideshows, podcasts and daily poll. • Web content coordinator work performed using NewsEdit Pro, Dreamweaver, html, ftp and Adobe Creative Suite• Wrote several feature stories and commentary on Southern California-related events• Performed work in conjunction with senior editors, reporters, photographers and Web design team• Wrote story headlines and added charts, diagrams, maps and other graphic elements to stories as needed• Prepared newspaper for prepress output and performed press checks on a nightly basis.

San Diego Ca

• Created marketing material for service providers seeking business relationships with California life science and technology industries• Editorial/marketing work performed using MS Word, Quark Express, Adobe Photoshop and MS Front Page• Took a lead role implementing marketing strategies through print and email campaigns using MS Outlook, Word and Access• Wrote press releases pertaining to California life science and technology industries• Attended industry trade shows and networking events to promote business publication and generate sales leads• Managed editorial content and production of company’s 13 annual life science and technology publications for print and online editions• Maintained and updated company Web site using Adobe Creative Suite and Front Page• Worked with director of sales and marketing and company president to implement marketing strategies, editorial and print production duties• Supervised a small research staff responsible for gathering and updating publication content• Held weekly meetings with staff to evaluate research progress• Took lead role when company acquired a general aviation yellow pages and assumed editorial and advertising control• Successfully integrated yellow pages database/listings into a MS Access, Excel and Quark Express platform