Bowen Zhao Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Provided high quality diagnostic imaging in a Level 1 Trauma Centre.
• Worked closely with multidisciplinary teams in Trauma, Emergency, Intensive Care, Surgery.
• Provided medical imaging and surgical assistance in complex interventional surgeries, including Endovascular Aneurysm Repair (EVAR) and Transcatheter Aortic Valve Implantation / Replacement (TAVI / TAVR).
• Routinely managed heavy workloads and high-stress, high-stake situations.
• Delivered compassionate care to long-term residents at Providence Healthcare.
• Focused on family and community health at Sumac Creek Health Centre.

Toronto, Canada Area

• Delivered central IT support services to faculty, staff, and students.
• Provided troubleshooting and migration support for email services and email clients on various devices (Apple mail, Outlook, Thunderbird, Android mail clients, and etc.)
• Utilized university databases to provide administrative support for client accounts and services.
• Provided troubleshooting for network services such as WiFi and VPN.
• Performed general and miscellaneous device troubleshooting such as diagnostics, optimization, and virus detection/removal.

Ontario Institute For Studies In Education

• Provided IT solutions to OISE faculty and students, such as troubleshooting hardware, software, WiFi, Email, printing, login credentials.
• Provided audio/visual setup and support for OISE conferences and events; with use of mixers, microphones, projectors, Crestron, Skype, BB Collaborate, etc.
• Created/tracked/resolved tickets through WebHelpDesk.

Markham

• Constructed daily lesson plans for grade 7/8 Math and grade 1-8 Science, based on curriculum.
• Presented material to students in a clear and easily digestible manner.
• Mentored students to help them achieve beyond their grade level.
• Collaborated with other teachers to create an effective learning environment.

• Provided extensive troubleshooting and advising support to university clients from the IT call centre, helpdesks and online via LivePerson.
• Routinely configured audio/visual equipment for lecture halls and performed troubleshooting for malfunctioning equipment.
• Educated professors on the use of classroom technology such as microphones, computers, projectors, Crestron.
• Created, tracked, and resolved tickets promptly using the BMC Remedy AR System.

• Prepared hot and cold treatments and Aircast Cryo-Cuffs.
• Administered interferential current therapy and ultrasound therapy to clients.
• Documented and sorted client medical information.
• Maintained a high level of cleanliness and sanitation of the clinic.

• Organized and facilitated camp activities such as games, lessons, cooking, arts and crafts, and field trips.
• Mentored students ranging from grades 1 to 10, with a focus on grades 4 to 6.
• Assisted the teaching of lessons in Mathematics and English.
• Supervised students and ensured their constant safety.
• Received the Ontario Volunteer Service Award.

Bachelor Of Science, Medical Radiation Sciences

Advanced Diploma, Medical Radiation Sciences

Kinesiology And Health Science