Mohammed Ziyad Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Responsible for managing Projects and handling support activities with regards to Samsotech solutions across Abu Dhabi, Northern Emirates & GCC (excluding Saudi Arabia).
• Facilitates implementation of new Projects by managing teams and monitoring overall status of project.

Abu Dhabi, United Arab Emirates

• Worked along with Department of Culture & Tourism (DCT) to facilitate the implementation of new eRevenue & Statistics system across 168 Hotels across Abu Dhabi & Al Ain region.
• Responsible for managing Projects and handling support activities with regards to Samsotech solutions across Abu Dhabi & Al Ain region.
• Perform data quality checks & support clients with regards to DCT Phase 1 & Phase 2 systems.
• Customer rapport in charge for Abu Dhabi.
• Facilitates implementation of new Projects by managing teams and monitoring overall status of project.
• Provide onsite / remote training and support assistance related to Samsotech Systems / DCT systems for all the clients in the region.

Dubai, United Arab Emirates

• Carries out new installations (onsite & remote) and provides end user training.
• Provides technical support and assistance to the clients all around the globe for customized solutions for Hotels and Government entities based on local regulatory requirements.
• Customer rapport and AMC follow-ups.
• Provides product demos and presentations.
• Worked with different PMS vendors like Opera, Prologic, Protel, WinHMS, IDSNext & leading hotel chains like Marriott, Hyatt, Hilton, Accor etc

United Arab Emirates

A Microsoft Certified Professional and Microsoft Certified Technology Specialist, responsible for designing, organizing, modifying, installing, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments. Responsible for installation, maintenance and up-gradation of Standard &.

Mangalore Area, India

 Manage and handle Network/system issues Network Design and Setting up smaller and medium Network. Configuring, Installing and Monitoring Cisco Routers and Switches. Provide local and remote desktop support to users. Performed security monitoring tests to identify intrusions.  Computer hardware and Software management & maintenance in the organization.

Bachelor Of Engineering (B.E.), Computer Science, First

Activities and Societies: ORATOCRATS

Pre University, Computer Science, First

Activities and Societies: Debate, Quizzing