Zachary Jacob Email & Phone Number

O'Fallon, Missouri, United States

Senior Program Management Specialist focusing on the Boeing Product Line. Responsible for managing and coordinating all aspects of Product Line growth, supply and purchasing agreements, profitability, and performance objectives. Collaborates with all functional areas to enable the success of the Product Line and drive the business. Maintain licensing agreements, identify opportunities for shared aftermarket leverage to expand, assist with price and cost analysis, develop global market segment strategies, go-to-market sales plans, data and trend analysis, identify alternate sources of supply, forecasting, and present metrics and strategies to executive leadership.

St Louis, Missouri, United States

Team Lead for the Transactional Transformation Project Management Team. Responsible for onboarding and mentorship of new Project Managers through professional development and technical training. Develops and implements complex projects to improve proposal turn-around time, process flow efficiencies, and communication with the customer. Leads the Aircraft on Ground Cell (AOG) comprised of functional Subject Matter Experts to ensure timely responses to our customers’ most urgent requests. Collaborates with functional leaders to reduce gaps in responsibility, align priorities, and establish goals. Coordinates with Program Managers to ensure transparency to the customer, streamline communication, and to prepare process flow points of contact on forecasting demands. Certified in SAFe 6 Agile. Leading efforts on critical AOG proposals to achieve a turn-around time reduction averaging 15 days. Develop new process within the transactional proposal system resulting in an initial $800K of labor savings within first five months of implementation. Overseeing process improvement efforts between multiple functional leaders to expedite proposals resulting in a 45% reduction of aged requirements.

St Louis, Missouri, United States

Analyzed the flow of Defense Logistics Agency (DLA) transactional proposals through the Acquisitions system. Partnered with the functions and capabilities to develop solutions to reduce cycle time, improve proposal quality, and increase the company’s ability to scale for growth. Coordinated with DLA on improved forecasting of future requirements. Developed strategies to improve Boeing’s ability to utilize DLA forecasts to reduce acquisition cycle time, improve execution cost, and enhance schedule performance.

Responsible for planning and execution of Sustainment CLIN supporting the Defense Logistics Agency (DLA), under the Boeing Captains of Industry Contract. Demonstrated leadership through coordination of efforts between Engineering, Supply Chain, Finance, and Contracts to review aircraft components with potential obsolescence issues, and developed solutions to address the problems. Maintained status of Sustainment CLIN activities, including preparation of Contract Data Requirements List submissions. Interfaced with DLA customer and autonomously within Boeing.

Supplier Management Representative for the High-Risk Assessment Team. Relieved Supplier Management constraints. Developed, analyzed, and maintained team processes, tools, information, and industry best practices. Trained Procurement Agents and Analysts on Transactional SOP for Supplier Management. Set priorities, identified system enhancement opportunities, and delivered status to internal customers. Designed, extracted, inspected, and prepared reports for internal and external customers. Provided sourcing assistance to Procurement Agents.

Greater St. Louis Area

Converted sales invoices into kitchen charts for food preparation and execution. Enhanced the recipe database for accuracy and completeness. Researched and compared products from four food and paper suppliers to minimize costs. Assisted in transferring the company into a new Sales and Charting program. Saved $150K annually in labor implementing automated kitchen and management reports.

Kansas City, Missouri Area

Investigated and remedied solution-related service requests relying on technical knowledge and consulting skills. Trained new employees on five solutions and several pieces of hardware. Performed incident management and application maintenance. Achieved highest rate of closed incident volume and first contact resolution for seven consecutive months with client satisfaction rate of 99.51%.

Served as Team Lead for seven direct reports and helped manage a team of 25. Facilitated the interview process for potential new employees; trained, managed, and coached new and current team members. Assisted in full-store remodel of two Super Target retailers. Increased sales in the electronics department by 17% YoY.

Suggestively sold DirecTV inside of local companies. Created innovative ideas on reaching more customers through quick pitching. Trained new employees to meed and maintain company standards and goals.

Created proposals, wrote contracts, and implemented new sports marketing ideas for planning. Researched various sports marketing venues in efforts to add value to current sponsors. Organized sports marketing documents while enhancing the prospect database.

On-field activities, crowd management, and client relations. Networked with local businesses for possible sponsorship opportunities and donations. Created sponsorship packets and signage.