Zoey Marroquin Email & Phone Number

Arvada, Co, Us

United States

Freelance UX Researcher for Education Dynamics

United States

Enhanced user experience by developing procedures aligned with WCAG 2.0 guidelines, e-commerce best practices, and mobile-first design principles, resulting in improved usability and accessibility of the content management system.Utilized heatmaps and Google Analytics to inform the redesign strategy, ensuring that new designs met stakeholder and marketing goals and effectively addressed user needs.Led end-to-end research strategy and data implementation for the Learning Center newsletter and website redesign, driving user engagement and providing valuable insights to inform design decisions.Employed Figma to communicate design decisions with detailed annotations, facilitating seamless handoffs to developers and clients for effective collaboration and implementation.Collaborated with cross-functional teams, including product managers, product owners, and software engineers, to identify design problems and validate user-centered design solutions, fostering an environment of empowerment and growth.

Provide valuable design feedback to students, offering constructive criticism and actionable suggestions to help them enhance their design skills, refine their concepts, and create more impactful user experiences.Review student wireframes and prototypes, ensuring adherence to best design practices and principles, and providing guidance on improving usability, visual aesthetics, and overall user experience.Guide and mentor students in their design solutions, offering insights and expertise to help them overcome challenges, think critically, and explore innovative approaches, resulting in the development of well-crafted and user-centered design solutions.

Remote

Delivered end-to-end user experiences for mobile and web applications, aligning design solutions with stakeholder needs and objectives, and ensuring seamless user interactions.Conducted heuristic evaluations, competitive analysis, and user research to gain deep insights into user behavior and preferences, informing design decisions and driving improvements in user outcomes.Created wireframes, high-fidelity mockups, and interactive prototypes to visualize design concepts and effectively communicate solutions to clients and stakeholders.Presented deliverables and recommendations to clients, effectively articulating design solutions and their potential impact on user experience and business objectives.Played a key role in developing and evolving the visual language, interaction patterns, and design system, contributing to the overall coherence and consistency of Moment Studio's clients.

Boston, Massachusetts, United States

Conducted qualitative and quantitative research to assess the efficacy of a telehealth pulmonary intervention on veterans with Chronic Obstructive Pulmonary Disease (COPD), providing valuable insights for improving patient care and treatment outcomes.Collaborated with a research team to execute questionnaire administration, physical activity tests, and biomarker analysis for over 80 participants, ensuring accurate data collection and analysis.Applied expertise in behavioral science and research methodologies to contribute to the development of evidence-based interventions and treatment protocols for veterans with COPD.Demonstrated strong organizational skills and attention to detail in managing research activities and ensuring adherence to research protocols and ethical guidelines.Presented research findings to the team, contributing to the dissemination of knowledge and driving further research initiatives to improve healthcare practices for veterans.

Los Angeles Metropolitan Area

- Transcribe interviews with medical providers and present the key points during team meetings- Conduct qualitative exit interviews with research participants - Execute cell phone support intervention protocols and transcribe interviews into REDCap database for analysis- Produce literature reviews to gain familiarity with intervention protocols and patient experiences

Greater Los Angeles Area

- Schedule and conduct virtual interviews with teachers and youth participants to assess impressions of Peer Coach Training program on youth behavior- Deliver baseline and follow-up teacher and youth assessments and assents via in-person and virtual meetings - Translate program information from English to Spanish and serve as the point of contact to communicate with Spanish speaking parents/caregivers- Finalize and publish Qualtric assessments for data entry and input data

Greater Los Angeles Area

Utilized Applied Behavior Analysis techniques to provide 1:1 direct patient care to clients on the Autism spectrum, implementing behavior reduction protocols and promoting positive behavior change.Conducted patient behavior assessments to identify individual needs and develop personalized behavior reduction strategies, contributing to improved outcomes and quality of life for clients.Collaborated with a multidisciplinary team to ensure coordinated and holistic care for clients, facilitating effective communication and implementation of treatment plans.Demonstrated empathy, patience, and strong interpersonal skills in establishing rapport and building trusting relationships with clients and their families.Maintained accurate documentation of client progress and behavior data, supporting data-driven decision-making and evaluation of treatment effectiveness.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Health Education of Peer Health Exchange, Social Media Chair of Mindful USC Organization

Bachelor'S Degree, Psychology