Nick Z Email and Phone Number
A proven Digital transformation leader who wants YOU to be successful. I seek to reimagine service with a purpose and embrace a people-first mindset while innovating through the development of world-class methods, tools, and offerings. that accelerate product adoption and drive customer centric business outcomes.Passionate about coaching organizations manage ServiceNow platform adoption for creating value through designing multi year roadmaps, program management, establishing persona based journey maps, and capturing customer experiences.
Servicenow
View- Website:
- servicenow.com
- Employees:
- 32886
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ServicenowLivingston, Nj, Us
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Servicenow - Architecting SuccessServicenow Jan 2019 - PresentSanta Clara, Ca, Us
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Director Pmo ConsultingState Of Ny Metropolitan Transportation Authority Sep 2017 - Sep 2018New York, Ny, Us• Lead creating of Application Portfolio Rationalization (APR) in support of a major digital transformation program.• As Customer experience lead provide design and performance inputs for a safety training compliance product delivered over mobile devices to realize a year on year saving of USD $8.5mil. -
Director Pmo ConsultingNyc School Construction Authority (Sca) Feb 2016 - Jul 2017UsProvide leadership to build a combined vision for Business code and compliance (BCCO product while focusing on customer experience across multiple user personas. This created synergy to achieve digital transformation of a 35-year-old legacy target operating model. -
Director Portfolio ManagementKpmg Feb 2014 - Dec 2015Toronto, On, CaLed Global Big Data initiative to build audit products on SAAS model by leveraging data analytics -
Director Business ProcessWyndham Hotels & Resorts Mar 2013 - Nov 2013Parsippany, Nj, UsLead PMO teams and mentor managers for enterprise wide technologies upgrade, data governance and risk management initiatives -
Director Program Management OfficeCredit Suisse Aug 2012 - Dec 2012Zurich, ChLeading US EPMO for FATCA program governance -
Dir. PmoCiti Jul 2011 - Mar 2012New York, New York, UsLead a team of 18 to enhance business CRM decision management system and implement a new rule based product called Credit Line Utilization Engine for single window monitoring of global payments, credit risk leveraging business rules, decision models, and associated business teams -
Director Business Process ImprovementUbs Apr 2010 - Jul 2011Zurich, ChStandardize business process flows of integrated framework for straight through processing of transactions and data in and between Front Office, Logistics, Compliance – AML/KYC and Finance systems to achieve automation of business processing, efficiency and data quality -
Basel Ii Compliance Solution ConsultantBank Of America Aug 2007 - Mar 2010Charlotte, Nc, UsMonitoring Credit Risk per BASEL II enterprise wide risk framework from origination system to loan servicing across multiple lines of business for mortgage, auto loans, credit cards and student lending. ● Defined Data governance process as per enhanced control framework for all retail banking products● Created client onboarding process model and updated changes as part of BPM redesign● Performed fit gap to map data sources lineage that fed into Credit risk model and repository● Managed Auto lending, student lending and mortgage portfolios for credit compliance per Basel II -
Product ConsultantTiaa Feb 2007 - Jun 2007New York, Ny, UsDesigned surveillance business process of customer accounts for CRM to record anomalous, high risk activity including round tripping or unusual asset movements and reallocation of portfolio -
Product ManagerLumenos Mar 2006 - Jan 2007UsOwned product backlog for client subscription payment, renewal, change in coverage and change in benefits process flow, and other eCommerce related requirements
Nick Z Skills
Nick Z Education Details
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Middlesex UniversityBusiness And Is
Frequently Asked Questions about Nick Z
What company does Nick Z work for?
Nick Z works for Servicenow
What is Nick Z's role at the current company?
Nick Z's current role is Guiding companies innovate and achieve Digital transformation leveraging ServiceNow platform.
What schools did Nick Z attend?
Nick Z attended Middlesex University.
What skills is Nick Z known for?
Nick Z has skills like Business Process Analysis, It Governance, Project Management, Project Portfolio Management, Agile And Waterfall Methodologies, Scaled Agile Framework, Business Process Integration, Business Process Development, Technology Roadmapping, Lean Business Processes, Business Process Efficiency, Business Process Management.
Who are Nick Z's colleagues?
Nick Z's colleagues are Benedict Johnson, Vinay Ravichandran, Marcus Ortiz, Aaradhana Patnaik, Lexi Matthews, Tejaswini Mullapudi, Rao Rao Subhan.
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