Zoe Wright Email & Phone Number

-Identified and documented top enterprise risk and analyzed risk trends -Maintained oversight on the Enterprise Risk Inventory and Dashboard detailing the risk trends of 24 different risk types including Operational and Financial Risks -Executed secretarial function for the Scenario Working Group meetings on a monthly basis-Collaborated with 13 different risk owners across the line of business to provide business unit risk assessment on a quarterly basis-Enhanced and automated related Risk Assessment projects and initiatives

Birmingham, Alabama Area

-Participated in a comprehensive training program providing an introduction to the company and different lines of business -Received training on credit fundamentals and participated in a banking simulation -Completed Dale Carnegie Courses: Skills for Success and High Impact Presentation

Houston, Texas

-Managed several campaigns with over 1 million customers -Executed campaigns in multiple channels (Email, Direct Mail, Salesforce, Argo, Online Banking and Mobile) -Assisted with Data Integration for Salesforce Marketing Cloud -Created a fully cloud-based Spec gathering document in WorkFront-Performed Data Mining to identify trends -Designed and Developed reports for executed data analysis and strategy building

-Developed, planned and published tweets for all Twitter account in the South West Affiliate -Worked alongside the American Heart Association Digital Strategies Team to plan, promote and publicize the events, key months and social media initiative -Wrote social media content, including but not limited to generating content, utilizing Canva to create graphic designs

Marketing And Management Information System, Business

Study Aboard

I was able to explore the incredible history of Rome, Italy over the course of four months, while taking classes. The classes that I took.