As an Office Administrator at Pesticon Pest Control, I specialize in delivering exceptional customer service, managing client communications, and ensuring smooth operations. I handle appointment scheduling, dispatching, and invoicing while actively contributing to sales growth through upselling. My role involves managing customer inquiries, processing payments, and maintaining accurate records, all while fostering strong relationships and supporting the team in a hybrid environment.

As Social Media Marketing Manager at Kixn6, I led TikTok campaigns that boosted brand visibility and drove significant buyer traffic, achieving over 100,000+ views. I developed targeted strategies based on trend analysis, increasing sales and engagement. Skilled in content creation using tools like VideoStar, Adobe Illustrator, Canva, and CapCut, I produced visually compelling materials that resonated with our audience, enhancing the brand's online presence.

As a Sales Associate at TJX Canada, I provided exceptional customer service by guiding shoppers through product selections and ensuring a positive checkout experience. I managed inventory, performed heavy lifting, and executed efficient POS transactions. My role contributed to operational excellence by maintaining product security and assisting with shipment management.