Zoe (Zhuyu) Chen Email & Phone Number

In my part-time role leading Veldhoen + Company’s Global Practice Development work stream, I’m working with colleagues in Global Marketing, Business Development, and Research & Data streams to understand and respond to customer demands for learning content and advisory services. I have designed a process to launch new products internally (including.

New York, United States

🙌 Changing mindsets and shaping behaviors for hybrid teamsI designed and delivered a year-long learning strategy and accompanying curriculum for a North American Financial Institute with 6,000+ employees to help managers and employees work better in hybrid/distributed teams during COVID. The learning program was designed based on insights from an.

Greater New York City Area

Greater New York City Area

• Project Manager, September 2017 - PresentProject Coordinator, April 2016 - September 2017
• Managed customized, tailored, and standard deliveries of keynotes, in-person workshops, and rollout of digital/virtual learning solutions on the neuroscience of growth mindset, unconscious bias, smarter teams, and.
• Project-managed the design, development, and rollout of a global leadership development initiative for a leading tech company. Designed and delivered a manager-led learning toolkit under the guidance of Senior Architect.
• Designed and co-facilitated webinar on social threats and rewards for pro bono initiative dedicated to empowering young women with brain-based leadership tools. Distilled the science to its essence and retold the.
• Streamlined data collection and reporting on learner demographics and learning goals by digitizing pre-course worksheet for all relevant deliveries across the organization. Enhanced quality of service to external and.

Greater New York City Area

• Supported the Talent Management team with employer brand development, candidate sourcing, talent data analysis, and process improvement/organizational effectiveness.
• Refined and expanded the Recruitment & Staffing process workflow resource tool including the applied translation of policies and procedures.
• Sourced candidates in Applicant Tracking System (ATS) and social media (e.g., LinkedIn, Indeed) for various hard-to-fill positions.
• Created and developed the content page roadmap for new Careers site with an emphasis on the anticipated functionality and user experience.
• Social media content design, including the promotion of social media usage among new employees to enhance organizational brand.
• Updated ATS procedure manual and system generated workflow communications.

Greater New York City Area

• Directed phone calls, responded to inquiries, and assisted candidates in filing employment paperwork.
• Supported recruiters in maintaining candidate information through an applicant tracking system.
• Served as liaison between company and various vendors.
• Supported Human Resources in designing and implementing activities to integrate and engage employees.

New York

• Tested and implemented new POS system operating on computer tablets, trained store employees on the new system.
• Reorganized customer loyalty program and developed proposals to increase process efficiency and customer retention.
• Researched store merchandise and provided purchasing recommendations tailored to customers’ needs.
• Designed graphics for store website and maintained item listings.
• Developed creative content to promote store events and merchandise on social media platforms.

Greater New York City Area

• Administered questionnaires in experimental sessions and solicited participants for follow-up sessions.
• Coded and entered data retrieved from experiment questionnaires.

Master Of Arts (M.A.), Industrial And Organizational Psychology, Gpa: 3.83

Activities and Societies: Organizational Development Association (ODA) Psi Chi Honor Society

Bachelor Of Arts (Ba), Psychology, Gpa: 3.85

Activities and Societies: Phi Beta Kappa