Shuang Zhao Email and Phone Number

Responsible for enterprise backend user experience design at Feishu, including modules and components such as Feishu Pay, data compliance and governance, and Feishu Security. Tasks include iterating on designs, maintaining backend design standards for Feishu, and conducting user research for sales users in North America, East Asia, and Japan.1.Established pattern specifications, repaid design debts caused by rushed work, and promoted the implementation of standards, SOPs, and execution mechanisms. Ensured consistency in system experience during multiple design collaborations.2.Identified business opportunities, completed multiple competitive analysis reports, organized workshops to inspire creativity and align understanding within product research teams. Facilitated multiple sharing sessions and upward reporting, ultimately achieving business objectives.3.Focused on key business challenges, iterated on the global sales system from orders to subscriptions. Utilized user research, agile design, and multiple rounds of test verifications to achieve updates in performance metrics, efficiency, and satisfaction levels.

Responsibilities include managing personnel for foundational directions, organizing the business requirements backlog, and redesigning interactions and visual elements for HALO:1. **User Research Section:** - Establishing a periodic user research feedback mechanism (including data tracking, usability testing, interviews, and business reporting) to provide traceable design solutions. This ensures that product experiences are measurable, optimizable, and monitorable. - 1.1. Implementing data tracking solutions within the framework, disaggregating user experience metrics, analyzing data to propose improvement strategies, and empowering business operations. - 1.2. Conducting user interviews across business lines to gather usage scenarios and feedback, and organizing results to share reports with business stakeholders.2. **Business Support:** - Fulfilling foundational business requirements, collaborating with development for design reviews to ensure fidelity to designs.3. **Design Infrastructure:** - Refining foundational atomic components, business modules, and page templates, consolidating design resource icon libraries, creating an illustration system to empower business product teams, enhancing work efficiency. - Documenting Sketch/Figma files and writing usage guide documents.4. **Management Section:** - Refining design management, organizing the business requirements backlog, facilitating weekly meetings, conducting project retrospectives throughout, managing design costs, exploring methodologies for multi-unit communication. - Leading team members to deliver implementable sub-product design solutions, aligning results and quality to ensure design proposal approval rates.

1. **Design Standards:** - Formulation: Summarizing and synthesizing, researching and discussing, creating libraries (PSD/SKETCH/AX), documenting, iterating. - Implementation: Propagating within the team, upstream and downstream, company UED, training, iterating.2. **Platform Products:** - Analyzing user behavior, mapping user experience, completing competitive analysis, extracting requirements, writing documents, designing high-fidelity prototypes.3. **Personnel Management:** - Establishing OKRs, adjusting organizational structure, setting standards, controlling design quality, enhancing overall efficiency, formulating workflow standards, refining performance assessment criteria, managing a UX team of 16.4. **Business Line Operations:** - Engaging with clients, understanding requirements, backend and large screen production, data visualization, information visualization.

1. Responsible for UI/UX design of V Movie and New Film Site web and app interfaces. 2. Design thematic pages, mascots, brochures, banners, and other promotional materials according to operational needs. 3. Analyze data, conduct user research, perform competitive analysis, and complete product iterations.

1. Responsible for web, app, and software development design. 2. Plan project mind maps based on client requirements, create framework diagrams, and arrange functional structures. 3. Complete interface beautification and redesign. 4. Coordinate team project progress and communicate with clients. 5. Produce corporate promotional animations based on copywriting.