 Utsav Patel Email & Phone Number

Ahmedabad

• I have completed Apple Certified Support Professional ,Granted by Apple in Sep 2016• I have completed (ACMT) Apple Certified Mac Technician , Granted by Apple in Dec 2018• Hardware diagnostics for all parts on all models of MacBook and iMac.• Replacing parts all models of MacBook and iMac.• Frequently providing remote solutions• Attempting to solve customer issues over the phone if they are unable to visit a service centre and the machine is experiencing minor or software-related issues.• Provide assistance On-site technical assistance and maintenance for our AMC clients' Mac environments

Ahmedabad, Gujarat, India

• Installation, Configuration, Maintenance & Troubleshooting of Network Infrastructure.• Server Maintenance and User (Thin client / Hard disk PC) handling.• EPBX Setup Troubleshooting.• Radio Frequency Connectivity & Troubleshooting.• LAN & Wi-Fi Set up and troubleshooting. Graphics Module.• Apart from above core responsibility, doing company graphics and designing work as below.• Facebook updating with different project completion.• Advertising Endeavour brand preparing banners, catalogues, charts etc.

At Sardar Patel Ringroad , Ahmedabad

• Updating daily routing, troubleshooting computers, laptops, printers, networks, and other IT-related tasks.• Supporting software connected to restaurants of all kinds• Keeping track of computer and printer inventory• Installation and troubleshooting of hardware and software.• Oversee the company's social media accounts (Facebook, Instagram, LinkedIn, WhatsApp, etc.).

Cambay Spa & Resort-Gandhinagar

• I also work for the quickly growing Cambay Hotel Group in Gandhinagar, India, at the Cambay Spa & Resort. serving as an Information Technology Executive for technical support. The company owns 12 five-star hotels spread across Gujarat, Rajasthan, Kerala, Karnataka, Uttar Pradesh, and the Gulf of Oman. The Neesa Group of Companies operates in a number of industries, including FMCG, steel plants, catering, building and civil construction, hospitality services, and others.• Updating daily routing, troubleshooting computers, laptops, printers, networks, and other IT-related tasks.• Support for all software related to hotels• Keeping track of computer and printer inventories; supporting 150 PCs, 7 scanners, and 25 network printers; overseeing the CCTV system

Gandhinagar, Gujarat, India

Neesa Leisure Ltd. Gandhinagar (At Cambay Spa & Resort)H/W & Network Technical Support Engineer• I also work for the quickly growing Cambay Hotel Group in Gandhinagar, India, at the Cambay Spa & Resort. serving as an Information Technology Executive for technical support. The company owns 12 five-star hotels spread across Gujarat, Rajasthan, Kerala, Karnataka, Uttar Pradesh, and the Gulf of Oman. The Neesa Group of Companies operates in a number of industries, including FMCG, steel plants, catering, building and civil construction, hospitality services, and others.• Updating daily routing, troubleshooting computers, laptops, printers, networks, and other IT-related tasks.• Support for all software related to hotels• Keeping track of computer and printer inventories; supporting 150 PCs, 7 scanners, and 25 network printers; overseeing the CCTV system• I also work for the quickly growing Cambay Hotel Group in Gandhinagar, India, at the Cambay Spa & Resort. serving as an Information Technology Executive for technical support. The company owns 12 five-star hotels spread across Gujarat, Rajasthan, Kerala, Karnataka, Uttar Pradesh, and the Gulf of Oman. The Neesa Group of Companies operates in a number of industries, including FMCG, steel plants, catering, building and civil construction, hospitality services, and others. • Updating daily routing, troubleshooting computers, laptops, printers, networks, and other IT-related tasks. • Support for all software related to hotels • Keeping track of computer and printer inventories; supporting 150 PCs, 7 scanners, and 25 network printers; overseeing the CCTV system

Ahmedabad Area, India

• I worked as a Resident Engineer at Indian Biggest Ceramic Company Somany Ceramics Ltd, Kadi Unit Plant for full time resident engineer, I look after at least 120’s PC’s, 20 laser printers & 10 dot-matrix printers, & WAN & LAN, etc.., All kind of hardware & software related problem solved in house support i.e. installation & Trouble shooting of Operation Systems, Automation Software & other useful tool kits.• I worked as a Resident Engineer at SSNL ( Sardar Sarovar Narmada Nigam LTD ) for full time resident engineer, I look after at least 100’s PC’s, 21 laser printers & more than 10 dot-matrix printers, & WAN & LAN, etc.., All kind of hardware & software related problem solved in house support i.e. installation & Trouble shooting of Operation Systems, Automation Software & other useful tool kits.• Computer Systems and Hardware, Printer & Trouble shooting and installation. Managing infrastructure such as Desktop Computers, laptops, Scanners, Printers, LAN, Internet• All kind of Support in various Industrial site• Hardware, Software Installation and Troubleshooting.• Virus checking and removing.• Give support On-site Technical support to our AMC customers and maintain their printers & pcs

Ahmedabad Area, India

• I worked As a BroadBand internet technician . I was handled every type of broad band installation on behalf of the client. diagnosing issues with the computer system or broad band at the computer end. installation and establishment of new broadband connections at the user's end in a variety of locations, including homes, small businesses, corporate residences, and commercial buildings.

Ahmedabad Area, India

• laser printers & dot-matrix printers, & WAN & LAN, etc.., All kind of hardware & software related problem solved in house support i.e. installation & Trouble shooting of Operation Systems, Automation Software & other useful tool kits.• Computer Systems and Hardware, Printer & Trouble shooting and installation. Managing infrastructure such as Desktop Computers, laptops, Scanners, Printers, LAN, Internet• All kind of Support in various Industrial site• Hardware, Software Installation and Troubleshooting.• Virus checking and removing.

Ahmedabad, Gujarat, India

• Hardware and Computer Systems; Printers; Installation and Troubleshooting. managing infrastructure, including LANs, Internet, printers, scanners, and desktop and laptop computers