Ansaback is a UK based 24/7/365 multi-channel contact centre providing expertly managed customer interactions on behalf of our clients.
With a team of more than 170 agents and a pool of 350 retained agents, combined with in-house, award-winning software and telephony, we pride ourselves on consistently delivering excellence to our clients.
Ansaback has expertise across a wide range of business sectors including Charity, DRTV, Insurance, Telecoms, Retail, eCommerce, Property, Utilities and professional services.
Ansaback offers a complete range of professional, cost effective, flexible and scalable call handling solutions and services which includes:
• 24/7/365 Inbound/outbound sales including general messaging, virtual reception and customer services
• Overflow and out of hours service
• Call back services - Queue buster services, IVR call back solutions
• Outbound Services – e.g. customer call backs, satisfaction surveys, data cleansing
• Outbound data campaigns with full reporting and live statistics
• Disaster recovery
• 24/7/365 Fault solutions
• Telecoms Solutions
• White mail fulfilment and response services
• Call compliance/quality monitoring
• Social media monitoring and maintenance
• E-mail handling – Managing customer service / order e-mail enquiries (detailed below)
• Complaint handling
• Web chat
Company Details
- Employees
- 43
- Founded
- -
- Address
- Melford Court, The Havens, Ransomes Europark,united Kingdom
- Phone
- +44 800 088 7878
- in****@****k.co.uk
- Industry
- Telecommunications
- NAICS
-
TelecommunicationsOther TelecommunicationsTelecommunications ResellersAll Other Telecommunications
- Website
- ansaback.co.uk
- Keywords
- Call Answering, Call Handling, Call Centers, Contact Centres, Ansaback, Telesales, Telemarketing, Order lines, Out of Hours Call Handling, Customer Service Lines, Disaster Recovery, Charity Fundraising, 24/7/365, Social Media Monitoring.
- HQ
- Ipswich, Suffolk
Ansaback - Part Of The Yonder Digital Group Questions
Ansaback - Part Of The Yonder Digital Group's helpline number is +44 800 088 7878
Ansaback - Part Of The Yonder Digital Group's website is ansaback.co.uk
Ansaback - Part Of The Yonder Digital Group's LinkedIn profile is https://uk.linkedin.com/company/ansaback
Ansaback - Part Of The Yonder Digital Group has
43 employees.
View email and phone details for 43
employees at Ansaback - Part Of The Yonder Digital Group.
Ansaback - Part Of The Yonder Digital Group's industry is
Telecommunications
Ansaback - Part Of The Yonder Digital Group's top competitors are
We Are Woven,
Marston Holdings Limited,
Aminu Kano Teaching Hospital,
David Andrew Estate Agents,
Bulk™,
Altro Limited,
Callscripter - Part Of Awaken Intelligence,
Tks Group | The Key To Success.
Ansaback - Part Of The Yonder Digital Group's support email address is info@ansaback.co.uk
Ansaback - Part Of The Yonder Digital Group's categories are Telecommunications
Ansaback - Part Of The Yonder Digital Group's founding year is 1997
