Contact Centre Network NI (CCNNI) is an industry focused membership organisation delivering support to contact centres across Northern Ireland.
We’re a community where members can network, share best practice and identify new ideas and opportunities for your business.
We aim to...
• Raise awareness of the contact centre industry and position it as a career of choice
• Build a network of contacts to share best practice
• Enhance skills and professional development
Membership is open to any contact centre, shared service centre or helpdesk based in Northern Ireland. Membership also available to associates and suppliers to the contact centre industry.
We offer multiple membership packages which can be found on our website.
So why join us?
Through contact centre membership you can:
• Network and share best practice with industry leaders
• Keep up to date with the latest industry developments
• Join an extensive programme of events and special interest groups
• Gain access to industry information and advice via our dedicated helpdesk
• Enjoy special membership discounts for our paid-for events, training and annual awards
Our members benefit from many free initiatives including:
Business Seminars - Attend up to four business seminars per year, featuring industry experts on a range of relevant topics to share best practice and encourage innovation.
Member Visits - Enjoy the unique opportunity of visiting other member operations in the region – great for bench marking.
User Groups - Our special interest user groups enable more of your people to share industry information and gain tips to take back to the business.
Helpdesk- Through the Helpdesk members can connect with the region and gain advice on any topic, challenge, bench marking or market intelligence.
Company Details
- Employees
- 5
- Founded
- -
- Address
- Parkway, Ballymena,northern Ireland Bt43 6,united Kingdom
- Industry
- Non-Profit Organizations
- Website
- http://www.ccnni.com
- Keywords
- business development, networking, contact centres, invest northern ireland, northern ireland, customer service, contact centre jobs, customer service training, work force management, industry experts, contact centre recruitment, employee engagement, recruitment and retention, leadership training, helpdesk, business seminars, contact centre awards, call centres, digital skills, training.
- HQ
- Ballymena, Northern Ireland
Contact Centre Network Ni (Ccnni) Questions
Contact Centre Network Ni (Ccnni)'s website is http://www.ccnni.com
Contact Centre Network Ni (Ccnni)'s LinkedIn profile is https://uk.linkedin.com/company/ccnni
Contact Centre Network Ni (Ccnni) has
5 employees.
View email and phone details for 5
employees at Contact Centre Network Ni (Ccnni).
Contact Centre Network Ni (Ccnni)'s industry is
Non-profit Organizations
Contact Centre Network Ni (Ccnni)'s top competitors are
Elephants Don't Forget,
Translink,
Fibrus,
Giffgaff | Certified B Corp,
Echo Managed Services,
Budget Energy Ni,
Allstate Northern Ireland,
Nie Networks,
Nfu Mutual,
Ulster Bank.
Contact Centre Network Ni (Ccnni)'s categories are Non-profit Organizations
Contact Centre Network Ni (Ccnni)'s founding year is 2018
