Customer Success Technologies

I'm interested in strategic, client-facing roles with innovative technology companies in the AI-driven customer service space. My career has taken me from Engineering to Professional Services to Executive Management, and now I am doing what inspires me most deeply—help clients transform their service delivery and customer experience with AI, redesigning service itself as intelligent, helpful engagement. With a rare blend of operational depth, startup energy, and client-facing judgment, I’ve built and scaled Customer Success, Support, Professional Services, and Partner teams at 10+ tech companies—from early-stage startups to global enterprises. Transforming services is complex. To successfully navigate the change curve, clients need practical wisdom and understanding guidance—the kind that only comes from having been in their position. If you're building the next generation of service technology and looking for someone who can help your clients succeed with it, let’s connect.