Educational Services and Consulting

Educational Services & Consulting, LLC offers the best certification for the Accredited Claims Adjuster (ACA) designation and the Registered Customer Service Representative (RCSR) designation. Our affordable online courses offer the most flexibility so you can prepare for your certification. Our 40-hour Accredited Claims Adjuster License (ACA) course is presented entirely online ending with the final exam. Successful completion of this course and the exam earns the student their ACA designation. This designation allows the individual to obtain their 6-20 Accredited Claims Adjuster License from the Florida Department of Financial Services (FLDFS.) Once a candidate receives their designation they are approved and do not have to take the state exam. Earning your Accredited Claims Adjuster License (ACA) will certainly give you more earning potential. Once you earn your ACA license you will be considered as an “all lines adjuster.” Your role will play an important part in helping insured customers determine the amount of any claim, loss or damage potentially payable under their current insurance policy. Registered Customer Service Representatives (RCSR) are key individuals involved in processing insurance claims. Once you successfully take our Registered Customer Service Representative course and pass our exam you WILL NOT be required to take the Florida state exam. Upon successful completion you will have earned your 4-40 Customer Service License in Florida. As a Registered Customer Service Representative your job is to make sure “all the I’s are dotted and T’s are crossed.” It is the RCSR that makes for a smooth process during the entire insurance claim. Usually a Registered Customer Service Representative is a salaried employee, and works on the property and casualty side of a claim. This person concentrates on claims related to automotive, watercraft, home, motorcycle, and pet insurance.