Loris

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Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations. Ready for a smarter approach to CX? Take the first step at Loris.ai.
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Contentsquare to Acquire Loris AI for Conversation Analytics - CMSWire

Contentsquare to Acquire Loris AI for Conversation Analytics CMSWire

Contentsquare ‘Squares Up’ to Acquire Loris AI, Expanding AI Agent Analytics and Conversational Intelligence - CMS Critic

Contentsquare ‘Squares Up’ to Acquire Loris AI, Expanding AI Agent Analytics and Conversational Intelligence CMS Critic

Contentsquare Enters Definitive Agreement To Acquire Loris AI, Accelerating Push Into AI Agent Analytics and Conversation Intelligence - The Wise Marketer

Contentsquare Enters Definitive Agreement To Acquire Loris AI, Accelerating Push Into AI Agent Analytics and Conversation Intelligence The Wise Marketer

Contentsquare Buys Conversation Analytics Vendor Loris AI - CDP Institute

Contentsquare Buys Conversation Analytics Vendor Loris AI CDP Institute

Contentsquare to acquire Loris AI, further supporting conversation intelligence - KMWorld

Contentsquare to acquire Loris AI, further supporting conversation intelligence KMWorld

The Contentsquare-Loris Acquisition: A Closer Look - CX Today

The Contentsquare-Loris Acquisition: A Closer Look CX Today

Daily Research News Online no. 38610 - Contentsquare Buys Conversation Intelligence Firm Loris - MrWeb

Daily Research News Online no. 38610 - Contentsquare Buys Conversation Intelligence Firm Loris MrWeb

Top MarTech News From the Week of August 1st: Updates from Treasure Data, Contentsquare, Sprout Social, and More - solutionsreview.com

Top MarTech News From the Week of August 1st: Updates from Treasure Data, Contentsquare, Sprout Social, and More solutionsreview.com

Contentsquare, a Paris-based scaleup, acquires Loris.AI, a conversational AI giant - BeBeez International

Contentsquare, a Paris-based scaleup, acquires Loris.AI, a conversational AI giant BeBeez International

Contentsquare to enhance CX intelligence offering with Loris AI acquisition - Mi-3.com.au

Contentsquare to enhance CX intelligence offering with Loris AI acquisition Mi-3.com.au

In Brief: Alibaba’s Qwen3-Coder AI tool, a big help or Trojan Horse? - CDP Institute

In Brief: Alibaba’s Qwen3-Coder AI tool, a big help or Trojan Horse? CDP Institute

Analytics and Data Science News for the Week of August 1; Updates from Anaconda, Teradata, ThoughtSpot & More - solutionsreview.com

Analytics and Data Science News for the Week of August 1; Updates from Anaconda, Teradata, ThoughtSpot & More solutionsreview.com

An Update on Data Privacy, Our Community and Our Service - Crisis Text Line

An Update on Data Privacy, Our Community and Our Service Crisis Text Line

AI tool predicts response to cancer therapy - National Institutes of Health (.gov)

AI tool predicts response to cancer therapy National Institutes of Health (.gov)

Crisis Text Line stops sharing user data with controversial AI company - Mashable

Crisis Text Line stops sharing user data with controversial AI company Mashable

LORIS robustly predicts patient outcomes with immune checkpoint blockade therapy using common clinical, pathologic and genomic features - Nature

LORIS robustly predicts patient outcomes with immune checkpoint blockade therapy using common clinical, pathologic and genomic features Nature

How Crisis Text Line's former for-profit arm went from 'empathy training' to customer service software - Mashable

How Crisis Text Line's former for-profit arm went from 'empathy training' to customer service software Mashable

Crisis Text Line stops sharing conversation data with AI company - The Verge

Crisis Text Line stops sharing conversation data with AI company The Verge

Mental health helpline ends data-sharing relationship - BBC

Mental health helpline ends data-sharing relationship BBC

Fresh from controversy, contact center analytics firm Loris raises $12M - TechCrunch

Fresh from controversy, contact center analytics firm Loris raises $12M TechCrunch

ICYMI: The CX Tech Ecosystem Is Changing - Forrester

ICYMI: The CX Tech Ecosystem Is Changing Forrester

Suicide hotline shares data with for-profit spinoff, raising ethical questions - Politico

Suicide hotline shares data with for-profit spinoff, raising ethical questions Politico

Loris.ai, a Crisis Text Line spin-out, raises $2 million to help companies have hard conversations - TechCrunch

Loris.ai, a Crisis Text Line spin-out, raises $2 million to help companies have hard conversations TechCrunch

AI Tool Outperforms Current Methods for Predicting Immunotherapy Success - Inside Precision Medicine

AI Tool Outperforms Current Methods for Predicting Immunotherapy Success Inside Precision Medicine

LinkedIn exec invests in Israel’s Loris.AI to save customer service - CTech

LinkedIn exec invests in Israel’s Loris.AI to save customer service CTech

One of the biggest suicide prevention hotlines amends its data-sharing practices - Popular Science

One of the biggest suicide prevention hotlines amends its data-sharing practices Popular Science

When AI Chatbots Help People Act More Human - Harvard Business School

When AI Chatbots Help People Act More Human Harvard Business School

NIH scientists develop AI tool to predict how cancer patients will respond to immunotherapy - National Institutes of Health (.gov)

NIH scientists develop AI tool to predict how cancer patients will respond to immunotherapy National Institutes of Health (.gov)

Conversion Raises $28 Million Series A for B2B Marketing Automation Platform - CDP Institute

Conversion Raises $28 Million Series A for B2B Marketing Automation Platform CDP Institute

Loris Announces New Integrations to Its Rapidly Expanding Partner Ecosystem - Newswire.com

Loris Announces New Integrations to Its Rapidly Expanding Partner Ecosystem Newswire.com

AI Tool May Help Guide Use of Cancer Immunotherapy - National Cancer Institute (.gov)

AI Tool May Help Guide Use of Cancer Immunotherapy National Cancer Institute (.gov)

LinkedIn executive chair Jeff Weiner invests in Israeli startup Loris.AI - www.israelhayom.com

LinkedIn executive chair Jeff Weiner invests in Israeli startup Loris.AI www.israelhayom.com

Lori’s Gifts Launches Checkout-Free Hospital Retail Stores - PYMNTS.com

Lori’s Gifts Launches Checkout-Free Hospital Retail Stores PYMNTS.com

Scoop: Crisis Text Line creates Loris, a for-profit spinoff - Axios

Scoop: Crisis Text Line creates Loris, a for-profit spinoff Axios

Contentsquare previews agentic AI-driven content analytics - TechTarget

Contentsquare previews agentic AI-driven content analytics TechTarget

The Dark Side of AI in Mental Health - MedPage Today

The Dark Side of AI in Mental Health MedPage Today

Contentsquare scales customer experience with Microsoft Marketplace - Microsoft

Contentsquare scales customer experience with Microsoft Marketplace Microsoft

Mental Health Apps Are Not Keeping Your Data Safe - Scientific American

Mental Health Apps Are Not Keeping Your Data Safe Scientific American

Artificial Intelligence News for the Week of August 1; Updates from Cognizant, Deloitte, Fractal & More - solutionsreview.com

Artificial Intelligence News for the Week of August 1; Updates from Cognizant, Deloitte, Fractal & More solutionsreview.com

Hospital store retailer Lori’s Gifts introduces cashierless shopping - Chain Store Age

Hospital store retailer Lori’s Gifts introduces cashierless shopping Chain Store Age

Loris Raises Another $12M for its AI-Powered Customer Service Support Platform That’s Empowering Reps to Make the Customer Experience More Pleasant – AlleyWatch - AlleyWatch

Loris Raises Another $12M for its AI-Powered Customer Service Support Platform That’s Empowering Reps to Make the Customer Experience More Pleasant – AlleyWatch AlleyWatch

The Crisis Text Line Ended Its Data-Sharing Relationship: What Happens Next? - Psych Central

The Crisis Text Line Ended Its Data-Sharing Relationship: What Happens Next? Psych Central

Crisis Text Line controversy raises questions about the ethics of big data - Mashable

Crisis Text Line controversy raises questions about the ethics of big data Mashable

'It sounded just like my daughter': Bloomer woman loses life savings to AI phone scam - WQOW

'It sounded just like my daughter': Bloomer woman loses life savings to AI phone scam WQOW

Contentsquare Announces New Experience Intelligence Platform to Deepen Customer Understanding, Embeds AI Throughout Its Solution - Business Wire

Contentsquare Announces New Experience Intelligence Platform to Deepen Customer Understanding, Embeds AI Throughout Its Solution Business Wire

Survey Says? CallMiner Rings the CX Bell with New AI-Powered Customer Feedback - CMS Critic

Survey Says? CallMiner Rings the CX Bell with New AI-Powered Customer Feedback CMS Critic

All roads lead to downtown Loris for third annual car show - MyHorryNews.com

All roads lead to downtown Loris for third annual car show MyHorryNews.com

Analytics on Autopilot: Contentsquare Rolls Out AI Agent Sense Analyst - Silicon Canals

Analytics on Autopilot: Contentsquare Rolls Out AI Agent Sense Analyst Silicon Canals

Five Questions: Loris Rinaldi, North America CEO of Farmina Pet Foods - Pet Age

Five Questions: Loris Rinaldi, North America CEO of Farmina Pet Foods Pet Age

Scientists Develop AI Tool to Predict How Cancer Patients Will Respond to Immunotherapy - Cancer Health

Scientists Develop AI Tool to Predict How Cancer Patients Will Respond to Immunotherapy Cancer Health

Loris City Council gives $10,000 to chamber of commerce - MyHorryNews.com

Loris City Council gives $10,000 to chamber of commerce MyHorryNews.com

Checkout-free payments may yet rise - Payments Dive

Checkout-free payments may yet rise Payments Dive

Charities Are Contributing to Growing Mistrust of Mental-Health Text-Message Crisis Lines — Here’s Why - The Chronicle of Philanthropy

Charities Are Contributing to Growing Mistrust of Mental-Health Text-Message Crisis Lines — Here’s Why The Chronicle of Philanthropy

Crisis Data: An Ethics Case Study - Markkula Center for Applied Ethics - Santa Clara University

Crisis Data: An Ethics Case Study - Markkula Center for Applied Ethics Santa Clara University

Editorial: Human–robot collaboration in Industry 5.0: a human-centric AI-based approach - Frontiers

Editorial: Human–robot collaboration in Industry 5.0: a human-centric AI-based approach Frontiers

Loris.ai Secures $2M in Seed Funding - FinSMEs

Loris.ai Secures $2M in Seed Funding FinSMEs

AI News Roundup: Tech Giants Unveil Next-Gen AI, Billion-Dollar Bets, Regulatory Rush & Warnings (Aug 1–2, 2025) - ts2.tech

AI News Roundup: Tech Giants Unveil Next-Gen AI, Billion-Dollar Bets, Regulatory Rush & Warnings (Aug 1–2, 2025) ts2.tech

TechScape: surveillance is now just a part of daily life for US citizens - The Guardian

TechScape: surveillance is now just a part of daily life for US citizens The Guardian

Loris Degioanni, Chief Technology Officer & Founder at Sysdig – Interview Series - Unite.AI

Loris Degioanni, Chief Technology Officer & Founder at Sysdig – Interview Series Unite.AI

Virgin Media O2 launches new AI tools to supercharge customer services - Directors Club News -

Virgin Media O2 launches new AI tools to supercharge customer services Directors Club News -

Significant Decline of Grey Slender Loris in Tamil Nadu: Roadkill and Habitat Loss Threaten Survival - Times of India

Significant Decline of Grey Slender Loris in Tamil Nadu: Roadkill and Habitat Loss Threaten Survival Times of India

Bengal slow loris rescued in Tinsukia - Times of India

Bengal slow loris rescued in Tinsukia Times of India

Luca Formentini | Director | Loris Bellini - Fibre2Fashion

Luca Formentini | Director | Loris Bellini Fibre2Fashion

Italy’s angels & incubators and venture capital weekly roundup. News from Bending Spoons, JPMorgan, BNP Paribas, Crédit Agricole, Banco BPM, Bank of America, Barclays, Goldman Sachs, HSBC, Intesa Sanpaolo, Mizuho, Société Générale, Wells Fargo, - BeBeez International

Italy’s angels & incubators and venture capital weekly roundup. News from Bending Spoons, JPMorgan, BNP Paribas, Crédit Agricole, Banco BPM, Bank of America, Barclays, Goldman Sachs, HSBC, Intesa Sanpaolo, Mizuho, Société Générale, Wells Fargo, BeBeez International

Loris Announces New Integrations to Its Rapidly Expanding Partner Ecosystem | News | postregister.com - FinancialContent

Loris Announces New Integrations to Its Rapidly Expanding Partner Ecosystem | News | postregister.com FinancialContent

Loris family survive and thrive thanks to Chinese villager's rescue - Xinhua | English.news.cn - 新华网

Loris family survive and thrive thanks to Chinese villager's rescue - Xinhua | English.news.cn 新华网

First in India, a sanctuary for slender loris in Tamil Nadu - Times of India

First in India, a sanctuary for slender loris in Tamil Nadu Times of India

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