SmartMeasures

Founded in 2017, SmartMeasures is at the forefront of AI innovation for customer management. In 2018, we launched our pioneering Churn Prediction & Treatment solution, followed by our Debt Prediction & Treatment solution in 2023. We sell to large Energy Retailers in Australia and Retail Energy Providers and Utilities in the US. Our AI-driven solutions are revolutionary, utilizing cutting-edge technology to predict customer behaviors and employing 'nudge' theory to shift those behaviors towards desired outcomes. Whether preventing churn or proactively offering debt support to those in need, our platform proactively nudges customers in the right direction. Unlike traditional approaches, our solution operates continuously, constantly learning and adapting to deliver results that far exceed the investment. We're committed to ensuring our clients reap the benefits, which is why we provide expert oversight and deliver comprehensive weekly reports on activity and savings. At SmartMeasures, we're not just handing over the keys and crossing our fingers for success. We're actively partnering with our clients to achieve their desired outcomes, ushering in a new era of proactive and effective customer engagement. SmartMeasures has offices in Melbourne Australia, Dallas Texas and Tokyo Japan.