StratusCX

StratusCX builds smart, secure add-on solutions for cloud-based contact centers. Our products are designed to enhance customer experience platforms like Genesys Cloud, Talkdesk, and Amazon Connect by making them more secure, compliant, and efficient. From detecting viruses, NSFW content, and PII in file uploads to managing robocall blocking, secure file sharing, Voice of the Customer surveys, and real-time chat transcript delivery, our tools plug directly into your contact center to solve real-world problems with minimal setup and maximum impact. We leverage AI to enhance automation, strengthen security, and support compliance in high-volume customer environments. Our platform is cloud-native, regionally scalable, and purpose-built to meet regulatory standards like GDPR, HIPAA, and Australia’s Privacy Act. StratusCX supports organizations across a wide range of industries, including finance, healthcare, government, and other sectors where security and compliance are critical. We focus on clean integrations, low-friction deployments, and building tools that sales engineers actually want to recommend. Explore our solutions at www.stratuscx.com.