• Monitor daily operations in the Traffic Management Center using various incident management systems and principles.• Utilize ITS and manage facilities in response to an incident's impact to the roadway network while coordinating with management, local agencies, transit, and field crews.• Coordinate with public information officers and construction crews to mitigate the effects of roadway construction and keep the public informed.• Respond to internal and external customers; retrieve, analyze, and report on traffic data using Microsoft Excel and Microsoft PowerPoint; reply to constituent feedback and requests.• Operate ramp meter systems, variable message signs (VMS), Active Traffic Management (ATM) and monitor PC and CCTV displays.• Control and manage traffic flow around incident scenes by deploying appropriate ITS devices.• Coordinate incident management efforts with Radio Communication, field IRT, and local agencies.• Communicate with the public and support groups.

• Assist project managers and inspectors• Observe various ongoing construction projects