• Lead the strategic development & implementation of our Forestry England national events programme, driving commercial income, as well as achieving our social and environmental objectives to encourage people to access the nation’s forests • Line management responsibility for the National Events team & Customer Relations team who execute our event ticketing & customer service arm • Strategic lead for our national Forest Live concert series which attracts over 100k concert goers each year, at 6 unique and complex greenfield sites • Contract management of our delivery partner for nationwide illuminated light trail experiences• Line management responsibility for the National Car Parking team, integrating systems of charging and customer service support• Commercial management of our portfolio of overnight stay recreational offers such as camping, glamping and motorhomes

• Organising and marketing the agency event’s calendar including events with key partners such as those hosted at Google HQ. • Raising the media profile and positioning Fountain as the ‘go to’ agency for results.• Identifying networking and speaking events for Fountain’s consultants and experts.• Assisting with the curation of thought leadership material.• Improving customer engagement/support and increase enquiries.• Managing award and league table entries.• Analysing, testing and reporting on the effectiveness / ROI of all our marketing campaigns.• Researching and assisting with the formation of strategic partnerships.• Managing the Marketing & Events budget.

• Swiming teacher for children and adults teaching aquatic to Stages 1 - 7 of Swim England standards.• National Rescue Award for Swimming Teachers & Coaches trained to undertake safe supervision of activities in swimming pools. • Health & Safety monitoring of all pool side activities to ensure that public safety is maintained.

• Overall responsibility for the charity's fundraising and events programme. Including creating new events/campaigns that appeals to the charity supporters, as well as assisting in the event management and promotion of existing 3rd party fundraising events. • Ensure that all events and fundraising initiatives maximise income generation, whilst promoting the charity brand and services offered. • Working with marketing and PR consultants to ensure all fundraising activities have maximum market penetration with all key stakeholders. This includes generating regional press and successful social media coverage promoting all our events and charity campaigns.• Accountable for all event budgets, health & safety conformity and compliance to all charitable legislation and guidance. • Managing the team of fundraising events officer and administrators.

• Consultancy work advising three premier music venues in Norwich on all financial, marketing, ticketing, show promotion, security & operational aspects of the business.• Operational lead on event planning and delivery, directing and influencing the venues team in their decision making and the implementation of events.• Compiling financial show logs,monthly budget reports and event P+L statements. • Migrating the old ticketing and box office systems onto a new platform, including overseeing the launch and client communication.

• Configuring high profile events, including setting the manifest, announcement on-sale schedule and then the management of all ticket inventory, right through to the final event settlement with the artiste agent. Events I managed include concerts by artistes such as Beyoncé, U2, Jay Z, Take That. Justin Timberlake & The Brit Awards • Maximising ticket sales, contributing to The O2 becoming the world’s busiest arena• Working with all the UK leading ticket agencies on allocations & inventory control

Event and Production Manager delivering high profile music and sport events within the Olympic Park and at The O2 during busy 2012 event period.April - June 2012Event Manager - The O2, LondonVenue advancing for arena tours including Kayne/Jay-Z tour.London 2012 Venue H&S paperwork preparation.June - August 2012Senior Event Manager - London Legacy Development CorporationLondon 2012 Games time hospitality and marketing campaign for Olympic Park legacy company.August - November 2012Production Manager - Barclays ATP World Tour Finals, The O2, London

• Member of the Senior Leadership team for the venue. • Department head for the Events, Technical and Event Security departments. • Managing the event bookings diary and promoter venue hiring contract• Undertaking Human Resources and auditing responsibilities. • Overall responsibly for all crowd safety and venue emergency issues.

• Organising & managing large music concerts for such acts as Tina Turner, Prince, Rolling Stones, Madonna, Kylie, Kings of Leon & Cirque du Soleil.• Organising high profile events such as the 2009 & 2010 ATP Tennis Tour Finals, National TV Awards 2010 & 2011, Brit Awards 2011 and the largest movie premiere in the UK - Chronicle of Narnia - Prince Caspian.• Event pre-planning for the Michael Jackson “This Is It” residency at The O2 arena. • Heading up the department and line managing the individual venue managers. • Part of the initial team during the pre-opening period to launch The O2. • Successfully working with event production, outside broadcast & film shoot crews.

• Organising & managing large corporate events at both event sites. • Account manager for top blue chip companies, managing their events from start to finish. Clients include BP, BT, Bloomberg and UBS. • Managing financial budgets, event cost sheets and invoices for each event.• Working with London’s leading production contractors on events. • Adhering to all licensing stipulations and venue health and safety policies.