Daniel Richard Email & Phone Number

As a Happiness Engineer, I focus on three key areas that ensure customer satisfaction: customer support, customer service, and customer success (sales).My primary goal is to provide exceptional support to customers who need assistance. This entails responding promptly to inquiries and resolving any service issues. Additionally, I strive to craft creative solutions for our users through problem-solving and resourcefulness.I am also committed to providing excellent service by making sure that every one of our customers is experiencing the best of what we have to offer. This involves being proactive in understanding our customer’s needs and delivering personalized experiences.Lastly, I am focused on driving customer success by developing an understanding of their goals and helping them reach them in the most effective way possible. This includes utilizing various tools such as data analytics, sales concepts, etc., so they can achieve optimal outcomes with our product and services.

Singapore, Singapore

I founded 1dr0 LLC (formerly known as “E-tailer Pte. Ltd.”) with the goal of creating, running and managing e-commerce businesses under its own GST registered entity.I built FrozenMeat.sg - an SEO optimized e-commerce website that provides customers with frozen meat and seafood products on wholesale and direct from suppliers. This website has seen a 20% year-on-year growth from 2016 to 2021, now being a go-to site for people ordering meat online.

Singapore, Singapore

I've been the founder of Asia Mannequin since 2014, providing quality mannequins, hangers, clothes racks, jewelry displays and fitting rooms for home, retail and events industries. I took the business to the next level by building a search engine optimized e-commerce site and providing delivery services until 2019, when I partnered with third party logistics to fulfill orders faster and more efficiently.I'm proud to have been part of some of the most recognized fashion brands, malls, emerging names, and independent fashion retailers' success stories over the last decade.

I began my freelance writing career by exploring topics such as productivity and personal development, ultimately self-publishing an ebook about my journey into minimalism, bootstrapping a successful web business, and achieving more with less.This experience encouraged me to build websites for family businesses and friends. I learned the ropes of starting a business through being a sole proprietor (remembering the "SOHO" days!). Little did I know that any website with an email form could become a lucrative web business - back when PageRank was still relevant!

Singapore, Singapore

While my original role was to support senior network and Internet engineers with the upgrading and maintenance of network infrastructure and datacenter, I eventually found a place in customer-facing technical support for domain names, web hosting, and virtual servers for local clients.In pursuit of my entrepreneurial dreams in e-commerce, I developed websites for family businesses and side hustles with friends and a secondary school arts teacher. This inspired me to leave my job to pursue this passion.