Jessica Collins Email & Phone Number

Lake Mary, FL, US

As a Project Manager and Accounts Receivable Specialist, I manage project timelines for tax return completion, coordinate with preparers to ensure adherence to schedules, and oversee the accounts receivable process. This includes generating monthly billing statements for bookkeeping clients, monitoring overdue invoices, and implementing collection.

Lake Mary, Florida, United States

• Planned and supervised six (6) luxury incentive trips with budgets ranging from $300k to$1M dollars for top sellers.
• Initiated and led global brand alignment projects, ensuring consistent messaging, identity, andstrategic positioning for enhanced global resonance.
• Led comprehensive overhaul of the company's recognition program, managing the entire processfrom concept to production.
• Conducted meticulous vendor vetting, ensuring optimal partnerships for successful projectoutcomes.
• Orchestrated product design, sampling, and work orders, ensuring seamless warehouse productionand successful project completion.

United States

• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary tofacilitate successful domestic and international travel for executive members.
• Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
• Managed Executive email inbox through organization and timely response to top priority requests.Handling upwards of 100 emails per day.
• Screened incoming calls and provided support as needed.

Utah, United States

• Responded to customer inquiries to address concerns and maintain customer satisfaction andloyalty.
• Supported day-to-day account management for 50 company clients.
• Created timely and accurate reports, internal documents and client deliverables.
• Built strong relationships with field operations team to support business developmentopportunities and improve service.

Utah, United States

- Greeted guests at front desk and engaged in pleasant conversations while managing check-inprocess.- Scheduled, coordinated and confirmed appointments and meetings.- Completed data entry and filing to keep records updated for easy retrieval.

Utah, United States

- Helped cultivate and maintain business relationships by professionally handling partner andcustomer needs.- Coordinated responses and resources to handle special client requests.- Managed event logistics and operations.