A Ashish Email & Phone Number

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

Surfly believes in helping people work together to understand problems and explain solutions in a personalised, easy and visual way. We enable organisations to humanise digital experiences, build trustful relationships and nurture empathy through a visual engagement tool that is proven to improve sales, support and collaboration.We help big brands around the world (inc. Generali, AAA, Nationale Nederlanden, Accenture, DXC, Empire Life, Swiss Life, Achmea, BBVA, Sparkasse, FBTO, SAS, Newport Group, Standard Bank, Sony Bank, Vodafone, Telus, Elisa, Chanel, Vonage, Cisco, USW, many technology partners and more!) to reimagine their customer experience with our enterprise-grade Universal Co-browsing and Video Chat Technology.Headquartered in Amsterdam but with worldwide presence, Surfly empowers 100,000 advisors/agents/reps in over 30 countries to boost sales conversions, create WOW moments and deliver a quality service that to be proud of. We also have an extensive and robust API which allows seamless integration with existing workflows, contact centre platforms, chat solutions, social channels, chatbots, CRMs, survey tools and more!Developer/API documentation: docs.surfly.com (API can be accessed with the trial!)

Bengaluru, Karnataka, India

Transitioning.Technical project delivery lead in a global 24/7 setupReviewing and mentoring Level-2 team.Coaching new hires, documentation.ITIL-Change management.Automation/Scripting.

Gurgaon, India

Worked from a data center for one of the telecom giants in India and managed 5 other remotely.Administration - SAN, OSVendor management.DC physical checks and hardware replacements.

Gurgaon, India

Managed vendor/customer calls & cases for Mckesson(a leading American healthcare company).Transitioned a new project.Coded bridge routines(programs) to address flaws in existing software in order to rectify any reported issues in remittance flow.Trained and mentored new hires.