Great way to utilize spare time.

• Ensured that all orders were accurately fulfilled in a timely manner.• Utilized inventory management software to track stock levels and maintain accurate records.• Planned and implemented efficient warehousing systems for incoming and outgoing goods.• Developed strategies to optimize workflow processes in order to maximize productivity.• Monitored staff performance, identified areas for improvement, and provided training as needed.• Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.• Resolved customer complaints related to product quality or delivery issues.• Hired, trained, and motivated warehouse staff to meet tight schedules and demanding performance targets.• Partnered with leadership team to resolve order management challenges, safety, or regulatory issues.• Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.• Identified opportunities to reduce costs and improve productivity.• Organized warehouse operations, including receiving, stocking, picking, packing, shipping and returns.

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.• Maintain quality and safety standards in area of responsibility by ensuring associates are trained in Logistics and company policies, standards and procedures, monitoring associate compliance to policies and procedures.• Distributing and maintaining procedures and supporting documentation.• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance, and providing feedback.• Teaching, supporting, and modeling Logistics and company policies and procedures.• Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

• Delegated daily tasks to team members to optimize group productivity.• Monitored team progress and achieved hourly goals.• Organized and prioritized incoming workflow and optimized team workflows and resources to manage dynamic demands.• Documented production levels and materials used to keep management informed.• Collaborated with management team to implement new work procedures or policies.• Created and distributed nightly, weekly, and monthly reports to management regarding performance.• Rotate associates through series of different tasks based on team needs.• Operated forklifts and stock picker to move supplies, cycle count, audit locations, and finished projects.• Promoted to leadership position in recognition of strong work ethic, problem solving, and provided exceptional lead to leadership relationships.• Collaborated with off-site teams to complete timely tests and facilitate smooth system updates.

• Built and maintained relationships with peers and upper management to drive team success.• Answered phones to help customers with queries and resolve basic concerns.• Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers.• Identified support issues and initiated appropriate action to resolve problems.• Maintained positive working relationship with fellow staff and management.• Organized storage areas to maximize movement and minimize labor.• Input weights, charges, discrepancies, and other data in ANT and GLS.• Consulted with management and personnel to educate on QA standards.• Collaborated with management to discuss effective plans for resolving major quality problems.• Secured positive customer experiences while executing effective quality assurance practices.