Aaron Charles Email & Phone Number

London, GB

Miami, Florida, US

London, England, GB

London, England, GB

Reykjanesbær, IS

• Lead network role involved in the architecture, design, implementation, and documentation of the network; along with engagement with key stakeholders and vendors.
• Network architecture and design (high and low level designs, network diagrams, and wiki based documentation)
• Network implementation: configure, build, optimise, and test
• Infrastructure as code using Ansible and Netbox
• Provide advice and support for customer network implementations
• Vendor engagement and assessment: technology, business case, requirement specification, and leading proof-of-concept and design activities

Melbourne, Victoria, AU

• Diverse role involving architecture, design, implementation, documentation, and engagement with key stakeholders.
• Network architecture and design (HLD's, LLD's, CIP's, network diagrams, and as-built documentation)
• Network implementation: configure, build, optimise, and test
• Vendor assessment: technology, business case, requirement specification, and leading proof-of-concept activities
• L3 support and troubleshooting
• Mentoring peers, and creating training materialThe Sensis network is comprised of the following technologies and services:

Melbourne, Victoria, AU

The Sensis infrastructure teams were transferred back to Sensis from Telstra.

• Produced an Android application for Australian users providing the latest weather information from the Bureau of Meteorology (BoM). Supported an install base of over 800,000 devices.The application stack consisted of:
• Native Android app coded in JAVA
• Mysql database
• Apache web server
• Web API coded in PHP
• Scripts in BASH and Python to fetch content from the BoM

Sydney, NSW, AU

The Sensis infrastructure teams were transferred to Telstra.

Melbourne, Victoria, AU

AU

• Following a senior management change, TLC IT Group rebranded to Genesis MSP.Project based role encompassing principal client liaison, project scoping and costing, architecture, design and implementation.
• Led the design and implementation of infrastructure projects for major clients.
• Pre-sales technical consultant working with the business development managers
• Identify client requirements to design a IT solution that meets their budget and needs
• Prepared and led client presentations, workshops and proof of concepts
• Produced technical documentation including high level designs, low level designs, as-built documents, network designs and training guides.

Port Melbourne, Victoria, AU

• Varied role encompassing client liaison, project scoping and costing, architecture, design and hands on technical activities.
• Escalation point for service desk and network support engineers.
• Design and deliver virtualisation projects using VMware ESXi and EMC storage arrays.
• Ensured projects were designed and implemented both on time and under-budget, thus giving greater credence to TLC IT in being able to deliver complex network infrastructure with large matrix environments.
• Provided leadership to teams of up to four Network Support Engineers assisting on projects.
• Developed procedures, project initiation documents and internal training packages according to the company’s values and requirements.

Port Melbourne, Victoria, AU

• Provided 2nd and 3rd level support for clients.
• Supported Windows and Linux server infrastructure.
• Supported Juniper firewalls and SSL VPN appliances.
• Worked on the monthly network maintenance program to help clients address problems before they caused downtime.
• Worked with the business development team to define IT strategies for clients.

Docklands, VIC, AU

• Varied role with encompassing helpdesk, server and network maintenance, and desktop rollouts.
• Developed of a Windows SOE for student computers.
• Merged a disjointed Linux and Windows domains into an integrated system.
• Guided and supported growth in the network from less than 50 computers to over 400.
• Implemented a support ticketing solution to help track and manage staff and student incidents.