Abby Johnson Email & Phone Number

Okinawa Prefecture, Japan

Okinawa Prefecture, Japan

Okinawa, Japan

Okinawa, Japan

Escondido, California, United States

Implement new procedures in order to improve project efforts regarding operational service standards and program compliance. Create and present multifaceted training material concerning operational error trends affecting project performance. Generate training alerts, SOPs, and other documents necessary to ensure new and existing procedures are similarly developed across departments.

Oceanside, California, United States

Monitored and supported job-seekers during their pursuit of employment, providing resume and mock interview assistance as well as pertinent information about the employment industry. Improved community job retention efforts by organizing on-site hiring events, providing clients with daily job postings, and coordinating with local organizations to place individuals within suitable employment.

Escondido, California, United States

Assisted vulnerable populations through case management efforts, identifying barriers to employment such as learning disabilities, homelessness, domestic violence, etc and referring individuals to community partners to overcome these challenges. Utilized a customer-centered approach to set and achieve goals while maintaining program compliance and discussing difficult content such as mental health/substance abuse obstacles.

Bowling Green Area, Ky

Upheld world-class customer service by ensuring the customers needs were met each and every time they came through company doors. Maintained various operational standards by completing tasks such as inventory, floor plans, compliance and policy training, recovery of multiple departments, and overseeing the development of newer staff to various department. Promoted.

Bowling Green Area, Ky

Facilitated in meeting the unique needs of both employees and customers by utilizing skills such as motivational interviewing, active listening, excellent communication, customer service, and leadership in order to achieve successful outcomes for all parties. Practiced attention to detail, data entry, and diligence by completing daily/weekly/monthly documentation in order to track sales, trends, and productivity to ensure company goals were met consistently and developed new strategies when performance was compromised. Promoted.