Abby Moran Email & Phone Number

As an Assistant General Manager at Drury Hotels, I oversee the daily operations of the hotel, ensuring guest satisfaction, employee engagement, and operational excellence. I have a degree in Hotel and Restaurant Management from Northern Arizona University, where I learned the fundamentals of hospitality administration and management. I have over four years of work experience in the hospitality industry, starting as a Guest Service Agent and advancing to a Manager In Training and then to an Assistant General Manager. I have developed strong communication, interpersonal, and leadership skills that enable me to work effectively with guests, staff, and partners. My core competencies include guest relations, team management, problem-solving, and quality assurance. I am passionate about providing exceptional service and creating memorable experiences for our guests. My goal is to continue to grow and learn as a hospitality professional and leader.

Listed skills include Leadership, Microsoft Office, Communication, Customer Service, and 1 others.

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  Northern Arizona University

  Hospitality Administration/Management