-Diagnose and repair advanced robotic and smart-home devices, ensuring optimal performance and reliability.-Conduct thorough testing before and after repairs, documenting findings with precision through written reports and photos.-Provide expert technical support to customers and colleagues, resolving product-related issues effectively.-Collaborate with global suppliers on repairs, warranties, and technical troubleshooting, maintaining seamless communication.-Manage inventory of spare parts and oversee warranty claims, ensuring efficient operations and timely replacements.-Drive process improvements in service, support, and repair workflows to enhance efficiency and customer satisfaction.-Leverage multilingual skills to liaise with Chinese suppliers, streamlining communications and processes.-Stay updated on cutting-edge technologies, maintaining a high level of technical expertise on the company’s products.-Foster a collaborative and innovative work environment while upholding the company’s core values and culture.

Formerly worked at the manufacturer as a senior technical support, providing remote services to distributors worldwide. This year I will provide more direct services to end customers in New Zealand at Aerolab to enhance the agriculture for New Zealand!

a friendly salesguy who does NOT really SELL a certified UAV coach who knows LITTLE about joystick

Foreign investment instruction and approvalInvestment opportunity recommendationInvestment law, regulation and policy consultingBusiness partner hunterGovernment relation building

Public English, intensive reading, listening comprehension, speaking English, translation