Adam Greer Email & Phone Number

Mission, Ks

• System Administration of full scale pharmacy systems. • Business and workflow analysis to facilitate full system integration.• Provided SQL database, network, Windows and phone line Administration.• Resolved system problems with little to no direction and evolving scope• Analyzed and identified system bugs and provided documentation and use case scenarios for development.• Performed patch releases, upgrades and addressed post upgrade issues

•Managed installation and training of Millennium management software (Panther) at eight new client sites.•Conducted 32 workflow analysis and corresponding training sessions for the use of Panther software.•Developed all client facing materials including user guides, product updates, and enhancements.•Scheduled, developed, and conducted monthly WebEx webinar sessions for entire client base.•Assisted with future product analysis and design of user interface.•Coordinated, scheduled resources, and completed hardware upgrades at fifteen client sites.•Assisted with software upgrades at 57 client sites.•Investigated and resolved over 200 client points.

•Assured technical delivery of ImageNow software within scope.•Integrated ImageNow software across multiple platforms, databases, and host applications.•Configured and customize ImageNow software to meet client’s business requirements.•Assisted with business process analysis and design of ImageNow solution.•Trained client on use and deployment of ImageNow software for various business processes.

•Developed and maintained reporting and database applications in Access, VB.net, and SQL•Gathered technical and business requirements for application development.•Supported and assessed the overall database system•Prioritized ad-hoc programming to meet company deadlines