Addison Fox Email & Phone Number

Charlotte, North Carolina, United States

Served as the end-to-end contact for clients to answer all inquiries, provide status updates, and ensure prompt attention to client’s needs. Consistently ranked in the top 15% of Associate Home Advisors based on company metrics. Maintained a pipeline of purchase home loans at each stage in the mortgage process including pre-lock, processing, underwriting, closing, and post-funding inquiries. Nurtured 100-125 files within my pipeline.Conducted outreach to new and existing files through calls, texts and emails to increase client engagement, averaging about 600-800 outbound calls per month. Educated home-buyers on the company and digital lending platform, reviewed application details, and discussed pertinent financial information.Identified cross-selling opportunities (Better Cover/Real Estate/Settlement Services) to create a more streamlined buying experience and drive additional revenue.Mentored new associates within the sales organization and led frequent training workshops to help successfully achieve both team and company goals in a remote environment.

Charlotte, North Carolina, United States

Village at Commonwealth (800+ Units)Provided community tours to prospective residents and hard-hat demonstrations during construction phases. Demonstrated both vacant and model apartments and applied product knowledge to clients needs by communicating the features and benefits.● Responded to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.● Curated 7-10 social media posts weekly to showcase vacancies & amenities, increasing leasing traffic and community engagement.● Completed daily /weekly/monthly occupancy trend reportingto communicate to management and investors.● Maintained 45-50% closing ratio. Achieved stabilization ahead of expected timeline with minimal concessions offeredto prospects.● Marketed to real estate brokerages and agents locally todrive qualified prospects to minimize vacancy periods.

Charlotte, North Carolina Area

Berkshire Dilworth (296 Units)Drove leases and generated interest in the community by providing professional tours of luxury apartment homes, amenities, and the surrounding area. Maintained closing ratio of 50%+ and occupancy rate of 95%● Nurtured lasting relationships with residents, improving renewal rates for existing leases.● Ensured that property conditions are impeccable and move-in ready by conducting regular site inspections and coordinating with vendors to make- ready units.● Initiated market research studies to maintain a competitive edge in the luxury rental space.

Charlotte, North Carolina Area

Provided home and mobile technology products to new and existing customers. Analyzed needs of customers and presented integrated solutions.● Performed rate package evaluations and proposed solutions that best benefit the customer and company.● Prospected, called, and generated new sales leads. Created sales proposals to acquire small to mid-sized multi-unit accounts. Conducted community outreach marketing to local businesses to build personal pipeline,● Achieved recognition within the district for performance and was a recipient of company Blue Blazer and Comma Club awards.● Handled administrative aspects of the sale including completing customer contracts and device trade-ins, tracking inventory, and fulfilling outbound shipments.