Aiden Isaia Email & Phone Number

Provided support as junior SRE and support engineer on Ruby on Rails platform while collaborating with cross-fuctional teams, including engineers, managers, and stake-holders to efficiently resolve tickets. Leverage versioning and Papertrail to identify and address issues promptly. Served various roles during incidents, such as incident commander, deputy, and internal liaison. Oversaw the implementation of Production Readiness Review (PRR) process and develop Runbooks for services on the ROR platform.- Oversaw and resolved hundreds of support issues/bugs utilizing Jira and support desk within set SLAs- Improved efficiency by creating automated script to streamline process of updating SSL certifications.- Achieved reduction in errors while implementing monitoring and optimization measures for scheduled rake tasks.- Drove development of Runbooks for services on Rails software by leveraging PRRs to ensure seamless operations

United States

Managed the collection and submission of all data related to the U.S. Federal Metrc Track and Trace system; including weight, location, waste, etc. data for thousands of plants. Kept data organized and accumulated skills on how to manage data sets.Led teams through a multitude of projects for data organization and collection. This kept the data properly accounted for and aided the teams in understanding the scope of the projects.Incorporated SOPs for the company, resulting in better communication and organization for everyone involved. Examples included creating a system for organizing Ready for Sale products and developing a map of the farm to help people understand where plants are located.

Capstone Project (Dota Assistant): Personally built a web app that allows a user to make an account and login. Users are then able to track different characters and items in the game Dota 2 using the Steam API. Users can make posts, comments and add any build that a player has made to a post. Built in Ruby on Rails and Vue.js.Bootleg Hulu: A web app that connects to the IMDB API to display movies sorted out by genre. An app for me to practice frontend design and utilizing APIs. Built with Next.js and Tailwind CSSThe Store: A full-stack Rails application in progress. A store front for me to learn more Rails while implementing loads of testing for practice. Focusing a lot on production testing. Looking into integrating payment processing.Bootcamp: Learned fundamentals and best practices in full-stack web development in areas of project architecture, backend, frontend, and how to effectively self-teach new technologies

Web Assistant