Aimee Brown Email & Phone Number

• Lead international operations teams for in store product suite, with a focus on service quality, productivity, cost management and team engagement. Developed methodology and processes that enable consistent achievement.
• Realized 6% YOY reduction in costs (2023 vs 2024) through development of efficient processes.
• Boosted crowd coverage by 6% YOY (2023 vs 2024) impacting customer satisfaction and retention.
• Established and communicated clear objectives for In Store teams with a focus on enhancing productivity, optimizing costs management, improving service quality, fostering team engagement and development.

San Francisco Bay Area

Danville, CA

• Oversaw remote workforce across the United States, ensuring consistent achievement of team objectives and efficient operations. Developed and implemented training programs, both online and in-person, to enhance team.
• Generated $1M+ annual revenue by developing program from inception to completion.
• Collaborated with major retailers to identify needs, delivering tailored solutions that drove results.
• Achieved and maintained data accuracy of 98%+
• Boosted operational efficiencies resulting in significant cost reduction and increased profitability.

Pleasanton, CA

• Ensured smooth workflow by leading high-performing remote audit teams that conducted audits across 270 stores in the U.S., while mentoring managers to enhance their operational effectiveness in both the U.S. and.
• Cut company costs by 5% through creation of in-house Price Intelligence program.
• Consistently maintained 99%+ scores on internal KPI's related to quality and timeliness by implementing performance improvement strategies.
• Lowered department costs by 30% through implementation of cost-control initiatives.
• Boosted productivity by 20% through process optimization and streamlining operational efficiencies.

San Francisco Bay Area

San Francisco Bay Area

Bachelor Of Arts - Ba, Organizational Leadership

In Progress Tempe, AZ

Associate Of Science - As, Business Administration