Ajit Patel

Ajit Patel Email and Phone Number

Strategic Customer Success @ Talkdesk
San Francisco, CA
Ajit Patel's Location
Greater Houston, United States, United States
Ajit Patel's Contact Details
About Ajit Patel

Advising late stage startups GTM and level up the post sales offering to tap into the Enterprise segment of global customers and brands.Worked and partnered with some of the most revolutionary companies including many Fortune 500 organizations.Presidents Club, 2020 & 2022

Ajit Patel's Current Company Details
Talkdesk

Talkdesk

View
Strategic Customer Success
San Francisco, CA
Website:
talkdesk.com
Employees:
501
Ajit Patel Work Experience Details
  • Talkdesk
    Strategic Customer Success Manager
    Talkdesk Jul 2024 - Present
    San Francisco, Ca, Us
  • Dialpad
    Senior Customer Success Manager, Strategic Enterprise
    Dialpad Feb 2023 - Jun 2024
    San Ramon, California, Us
  • Dialpad
    Customer Success Manager, Enterprise
    Dialpad May 2022 - Jan 2023
    San Ramon, California, Us
  • Navan
    Principal Customer Success Manager, Enterprise
    Navan Nov 2021 - Apr 2022
    Palo Alto, California, Us
    • Promoted to new role - managing the largest, fully integrated customer TripActions had ever had at the time • Mentored newer CSMs and getting them familiar with TripActions - 1 of whom received President's club in her first year • Grew portfolio and annual spend (post-pandemic spend) by 140% YOY through self created recovery playbooks• Global lead for 4 of TripActions largest marquee accounts
  • Navan
    Customer Success Manager, Enterprise
    Navan Dec 2020 - Nov 2021
    Palo Alto, California, Us
    • Individual Contributor • Arranged and lead QBRs with customers within 60 days of starting • Managed a portfolio of $150m+ in Travel $30m+ in Expense Spend • Assisted customers in planning out their post-pandemic travel recovery and getting bookings through the TripActions platform• Setting up internal reviews with Executives and lead strategic success planning for customer
  • Stage And Screen Travel Services Usa
    Director Of Customer Success
    Stage And Screen Travel Services Usa Dec 2017 - Dec 2020
    New York, Us
    • Developing a team and created playbooks with our business to decrease churn, advocacy, and client lifetime value• Presenting business outcomes to clients across the US with goal driven mutual targets and outcomes of business partnership• Managing client-driven growth objectives, renewal agreements, and creating inaugural client advisory group • Strategic idea generation for internal business direction and external client needs
  • Corporate Traveler Usa
    Director Of Customer Success
    Corporate Traveler Usa Aug 2017 - Dec 2020
    New York, Ny, Us
    • Developing a team and created playbooks with our business to decrease churn, advocacy, and client lifetime value• Presenting business outcomes to clients across the US with goal driven mutual targets and outcomes of business partnership• Managing client-driven growth objectives, renewal agreements, and creating inaugural client advisory group • Strategic idea generation for internal business direction and external client needs
  • Corporate Traveler Usa
    Customer Success Manager
    Corporate Traveler Usa Jul 2015 - Aug 2017
    New York, Ny, Us
  • Corporate Traveler
    Account Manager
    Corporate Traveler Oct 2012 - Jan 2015
    New York, Ny, Us
    • Managed travel for SME enterprises by consulting with airlines, hoteliers, and suppliers to ensure seamless execution • Growing key accounts into large revenue generators leading to increases in month to month profits• Building and developing first-hand relationships with key accounts and identify clients’ needs and expectations without compromising on revenue growth
  • Spencer Foods, Inc.
    Marketing Manager
    Spencer Foods, Inc. Apr 2012 - Oct 2012
    Us
    • Devising strategic grassroots marketing campaigns for online store and store location• Diversifying product and service skillset to take product range into the food service market • Social media marketing, PR/RFP writing, working with wholesalers for distribution marketing and creating niche pricing strategies for various clients
  • University Of Houston
    Mba Peer Advisor
    University Of Houston Sep 2011 - Mar 2012
    Houston, Tx, Us
    • Manage and mentor 33 first-year MBA students with career guidance, resume reviews and interview prep• Enable students to articulate their job focus, identify their strengths and hone their competitive advantage
  • The Methodist Hospital System
    Marketing Intern
    The Methodist Hospital System Aug 2010 - Aug 2011
    Houston, Texas, Us
    • Conducted market research analysis in sports sponsorship, including cluster analysis. Results contributed to successful partnering events with sports fans to educate them on the importance of health• Create promotional media publicising the “Houston’s Number 1 Hospital” using an IMC plan
  • Corporate Traveller
    Account Manager
    Corporate Traveller 2010 - 2010
    Wimbledon, London, Gb
    • Managed travel arrangements for small-medium enterprises by liaising with airlines, hoteliers and suppliers to ensure seamless execution.• Reduced travel expenses by £600,000 for clients by thoroughly understanding customer needs and making the appropriate, cost-effective recommendations • Achieved a 10% profit margin on all products offered, a first for a new account manager with brand new accounts
  • Trailfinders
    Worldwide Travel Consultant
    Trailfinders 2008 - 2010
    London, England, Gb
    • Generated over £6,000 in monthly profit from sales of products and services to clients• Member of team that achieved highest sales for the company for year ending 2008, contributing to the company becoming the UK’s largest Independent Travel Provider
  • Kris Adams Real Estate
    Lettings And Telephony
    Kris Adams Real Estate 2004 - 2008
    - Telephony work for the multi branch set up- Lettings Agent- Conducted RFPs and migrated providers
  • Walt Disney World
    International Intern
    Walt Disney World Jun 2006 - May 2007
    Lake Buena Vista, Florida, Us
    A year long Internship giving insights into the park operations and hospitality sectors

Ajit Patel Skills

Market Research Marketing Minitab Data Mining Xlminer Sales Leadership Microsoft Office Customer Service Galileo Amadeus Gds Photography Rfp Generation Travel Management Travel Planning Business Travel Marketing Communications Sports Marketing Sponsorship International Negotiations Idea Generation Event Management Event Planning Hotel Management Linkedin Social Media Marketing Hospitality Contract Negotiation Social Networking Negotiation Public Relations Integrated Marketing Social Media Interviews Account Management

Ajit Patel Education Details

  • University Of Houston, C.T. Bauer College Of Business
    University Of Houston, C.T. Bauer College Of Business
    Business
  • University Of Brighton
    University Of Brighton
    International Travel Management And French

Frequently Asked Questions about Ajit Patel

What company does Ajit Patel work for?

Ajit Patel works for Talkdesk

What is Ajit Patel's role at the current company?

Ajit Patel's current role is Strategic Customer Success.

What is Ajit Patel's email address?

Ajit Patel's email address is aj****@****eler.us

What is Ajit Patel's direct phone number?

Ajit Patel's direct phone number is +164667*****

What schools did Ajit Patel attend?

Ajit Patel attended University Of Houston, C.t. Bauer College Of Business, University Of Brighton.

What skills is Ajit Patel known for?

Ajit Patel has skills like Market Research, Marketing, Minitab, Data Mining, Xlminer, Sales, Leadership, Microsoft Office, Customer Service, Galileo, Amadeus Gds, Photography.

Who are Ajit Patel's colleagues?

Ajit Patel's colleagues are Carrie Zehnder, Drew Schulte, Nay Collins, Michael Boyt, Rita Alves, Tiago Silva, Stephanie Kern.

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