Ajit Patel work email
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Advising late stage startups GTM and level up the post sales offering to tap into the Enterprise segment of global customers and brands.Worked and partnered with some of the most revolutionary companies including many Fortune 500 organizations.Presidents Club, 2020 & 2022
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Strategic Customer Success ManagerTalkdesk Jul 2024 - PresentSan Francisco, Ca, Us -
Senior Customer Success Manager, Strategic EnterpriseDialpad Feb 2023 - Jun 2024San Ramon, California, Us -
Customer Success Manager, EnterpriseDialpad May 2022 - Jan 2023San Ramon, California, Us -
Principal Customer Success Manager, EnterpriseNavan Nov 2021 - Apr 2022Palo Alto, California, Us• Promoted to new role - managing the largest, fully integrated customer TripActions had ever had at the time • Mentored newer CSMs and getting them familiar with TripActions - 1 of whom received President's club in her first year • Grew portfolio and annual spend (post-pandemic spend) by 140% YOY through self created recovery playbooks• Global lead for 4 of TripActions largest marquee accounts -
Customer Success Manager, EnterpriseNavan Dec 2020 - Nov 2021Palo Alto, California, Us• Individual Contributor • Arranged and lead QBRs with customers within 60 days of starting • Managed a portfolio of $150m+ in Travel $30m+ in Expense Spend • Assisted customers in planning out their post-pandemic travel recovery and getting bookings through the TripActions platform• Setting up internal reviews with Executives and lead strategic success planning for customer -
Director Of Customer SuccessStage And Screen Travel Services Usa Dec 2017 - Dec 2020New York, Us• Developing a team and created playbooks with our business to decrease churn, advocacy, and client lifetime value• Presenting business outcomes to clients across the US with goal driven mutual targets and outcomes of business partnership• Managing client-driven growth objectives, renewal agreements, and creating inaugural client advisory group • Strategic idea generation for internal business direction and external client needs -
Director Of Customer SuccessCorporate Traveler Usa Aug 2017 - Dec 2020New York, Ny, Us• Developing a team and created playbooks with our business to decrease churn, advocacy, and client lifetime value• Presenting business outcomes to clients across the US with goal driven mutual targets and outcomes of business partnership• Managing client-driven growth objectives, renewal agreements, and creating inaugural client advisory group • Strategic idea generation for internal business direction and external client needs -
Customer Success ManagerCorporate Traveler Usa Jul 2015 - Aug 2017New York, Ny, Us -
Account ManagerCorporate Traveler Oct 2012 - Jan 2015New York, Ny, Us• Managed travel for SME enterprises by consulting with airlines, hoteliers, and suppliers to ensure seamless execution • Growing key accounts into large revenue generators leading to increases in month to month profits• Building and developing first-hand relationships with key accounts and identify clients’ needs and expectations without compromising on revenue growth -
Marketing ManagerSpencer Foods, Inc. Apr 2012 - Oct 2012Us• Devising strategic grassroots marketing campaigns for online store and store location• Diversifying product and service skillset to take product range into the food service market • Social media marketing, PR/RFP writing, working with wholesalers for distribution marketing and creating niche pricing strategies for various clients -
Mba Peer AdvisorUniversity Of Houston Sep 2011 - Mar 2012Houston, Tx, Us• Manage and mentor 33 first-year MBA students with career guidance, resume reviews and interview prep• Enable students to articulate their job focus, identify their strengths and hone their competitive advantage -
Marketing InternThe Methodist Hospital System Aug 2010 - Aug 2011Houston, Texas, Us• Conducted market research analysis in sports sponsorship, including cluster analysis. Results contributed to successful partnering events with sports fans to educate them on the importance of health• Create promotional media publicising the “Houston’s Number 1 Hospital” using an IMC plan -
Account ManagerCorporate Traveller 2010 - 2010Wimbledon, London, Gb• Managed travel arrangements for small-medium enterprises by liaising with airlines, hoteliers and suppliers to ensure seamless execution.• Reduced travel expenses by £600,000 for clients by thoroughly understanding customer needs and making the appropriate, cost-effective recommendations • Achieved a 10% profit margin on all products offered, a first for a new account manager with brand new accounts -
Worldwide Travel ConsultantTrailfinders 2008 - 2010London, England, Gb• Generated over £6,000 in monthly profit from sales of products and services to clients• Member of team that achieved highest sales for the company for year ending 2008, contributing to the company becoming the UK’s largest Independent Travel Provider -
Lettings And TelephonyKris Adams Real Estate 2004 - 2008- Telephony work for the multi branch set up- Lettings Agent- Conducted RFPs and migrated providers -
International InternWalt Disney World Jun 2006 - May 2007Lake Buena Vista, Florida, UsA year long Internship giving insights into the park operations and hospitality sectors
Ajit Patel Skills
Ajit Patel Education Details
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University Of Houston, C.T. Bauer College Of BusinessBusiness -
University Of BrightonInternational Travel Management And French
Frequently Asked Questions about Ajit Patel
What company does Ajit Patel work for?
Ajit Patel works for Talkdesk
What is Ajit Patel's role at the current company?
Ajit Patel's current role is Strategic Customer Success.
What is Ajit Patel's email address?
Ajit Patel's email address is aj****@****eler.us
What is Ajit Patel's direct phone number?
Ajit Patel's direct phone number is +164667*****
What schools did Ajit Patel attend?
Ajit Patel attended University Of Houston, C.t. Bauer College Of Business, University Of Brighton.
What skills is Ajit Patel known for?
Ajit Patel has skills like Market Research, Marketing, Minitab, Data Mining, Xlminer, Sales, Leadership, Microsoft Office, Customer Service, Galileo, Amadeus Gds, Photography.
Who are Ajit Patel's colleagues?
Ajit Patel's colleagues are Carrie Zehnder, Drew Schulte, Nay Collins, Michael Boyt, Rita Alves, Tiago Silva, Stephanie Kern.
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