Akshay Kumar

Akshay Kumar Email and Phone Number

VP, Analytics @ Citi India
Akshay Kumar's Location
Bangalore Urban, Karnataka, India, India
Akshay Kumar's Contact Details

Akshay Kumar personal email

About Akshay Kumar

Execution-biased analytics leader, leading teams to initiate business-critical strategic marvels and driving them through top priority implementation charts. Consistently hand-picked for executive-level pitches (“top 20 writers” – Times of India), for proposing concise, analytically-driven, strategically-sound recommendations. 11 out of 14 years of experience in consultative roles, in uncovering data-driven opportunities to help decision-makers match their business vision with well-crafted analytical frameworks across banking, healthcare, advertising, and telecom industries. Skilled in evaluating financial returns and implementing multi-pronged strategies to increase revenue, enhance customer experience and lower operations costs.Drawing upon academic exposures in music from Trinity College London, statistics from Indian Statistical Institute, Marketing from IMT Ghaziabad; you will often see me balancing my creativity with analytical skills.Having served as a television anchor, an editor, a Toastmaster, I have voiced Indian business stories to the international podium. By writing on business stories from such functions as marketing communication, brand strategy and consumer profiling, my case studies are now distributed by Harvard Business Case Publishing.

Akshay Kumar's Current Company Details
Citi India

Citi India

View
VP, Analytics
Website:
citibank.com
Employees:
3998
Akshay Kumar Work Experience Details
  • Citi India
    Vice President
    Citi India Mar 2024 - Present
    Bengaluru, Karnataka, India
    - Led expansion of analytic capabilities by crafting a suite of creative solutions to drive rapid change in operations: 450 FTE-hour reduction in 10 months, 6 new controls installed, over 100 quality risks deflected- By unlocking the potential of automations in report production and quality assurance processes, gathered stakeholder confidence to expand into adjacent verticals- Mentoring diverse, talented first-time managers in supporting their career development- Setup Group Mentoring Program, to help diverse range of talents connect with directors on leadership talks
  • Citi India
    Assistant Vice President
    Citi India Apr 2021 - Mar 2024
    Bengaluru, Karnataka, India
    - Selected as one of 6 trailblazers globally to expand Citi’s analytics coverage to 4 new subdivisions in 2 months, by influencing 17 leaders worldwide for a flagship operations business transformation program- Grew savings by USD 12 million by leading analytic programs in Asia Consumer Banking division- Spearheaded sales transformation in 4 markets, generating USD 4 million, by 5 breakthrough discoveries - Drove offer-led cards engagement strategy in 2 markets, leading to USD 2 million annual revenue retention- Initiated 4 projects across 8 countries, resulting in 11% increase in customer satisfaction within 9 months, with actions cutting across UX, product and process teams
  • Citi India
    Specialized Analytics Intermediate Analyst
    Citi India Jul 2019 - Mar 2021
    Bengaluru Urban, Karnataka, India
    - Ideated and scaled 2 operations excellence growth initiatives, with annual returns of USD 5 million- Co-designed frameworks with executive partnership, increasing customer loyalty worth USD 6 million returns- Played a key role in establishing the analytics center of excellence in Bangalore by leading a 28-member team towards quality management
  • Novartis
    Ad Interim Lead For Asia Pacific Middle-East And African Cluster
    Novartis Aug 2018 - Jun 2019
    Hyderabad, Telangana, India
    - Appointed as interim lead to drive incentive-led sales growth plans in more than 10 countries- Managing project schedule and milestones; driving operational excellence through continuous improvements- Enhancing the line of business, by designing and driving new service adoption, created on the backs of deep customer need assessment, customer satisfaction levels, and market necessities- Hiring, mentoring, resource planning and task assignments, based on strength-based leadership.
  • Novartis
    Manager
    Novartis Apr 2017 - Jul 2018
    Hyderabad, Telangana, India
    - Handpicked to partner with McKinsey on trailblazing a high-impact targeting program for 2 countries- Appointed to drive redesign of sales incentive schemes across Asia Pacific- Led a pilot service project on segmentation in the US, identified as one of the three best practices of sales effectiveness solutions in 2016. Drove adoption across other countries, with service NPS improving from -50% in 2015 to 100% in 2016
  • Novartis
    Senior Analyst
    Novartis Jul 2015 - Mar 2017
    Hyderabad, Telangana, India
    - Designed and executed a multi-factor account targeting program, by customizing sequence of sales promotion products per account, from a wide portfolio (factors used: behavioural, brand preferential, and patient demographic)- Won the Employee of the Service (trimester T1 2016) award
  • Genpact
    Business Analyst
    Genpact Apr 2014 - Jun 2015
    Bengaluru Urban, Karnataka, India
    - Built insights-generation framework on post-purchase consumer behaviour, facilitating business decisions on product and operations. Scaled adoption of this framework from 1 to 7 countries, within 3 months
  • Ogilvy
    Account Planning Intern
    Ogilvy Apr 2013 - May 2013
    Chennai Area, India
    - Planned advertising solutions for Vodafone to promote long-term mobile internet growth and value-added service consumption, based on psychographic data-led research
  • Infosys
    Senior Systems Engineer
    Infosys Aug 2009 - May 2012
    Bengaluru Urban, Karnataka, India
    - Strengthened operations, achieving a 12 % higher defect capture- Selected as a television anchor for the Infosys on-demand channel, to host news and interviews with CXOs

Akshay Kumar Skills

Targeted Advertising Attrition International Kind Space Sales Applications Tough Mentoring Publishing Tests Music Novartis Operations Proposition Relationship Building Anchors Sales Effectiveness Program Management Marketing Strategic Marketing Social Influence Segmentation Love Business Intelligence Business Case Sales Plan Anything Else Solution Management Toastmasters Hurdles Performance Reporting Research Television Analytics Commercial Real Estate Recruiting Consumer

Akshay Kumar Education Details

Frequently Asked Questions about Akshay Kumar

What company does Akshay Kumar work for?

Akshay Kumar works for Citi India

What is Akshay Kumar's role at the current company?

Akshay Kumar's current role is VP, Analytics.

What is Akshay Kumar's email address?

Akshay Kumar's email address is ak****@****tis.com

What schools did Akshay Kumar attend?

Akshay Kumar attended Institute Of Management Technology, Ghaziabad, Indian Statistical Institute, The Associated Board Of The Royal Schools Of Music, Trinity College London, Sikkim Manipal University Of Health, Medical And Technological Sciences.

What skills is Akshay Kumar known for?

Akshay Kumar has skills like Targeted Advertising, Attrition, International, Kind, Space, Sales, Applications, Tough, Mentoring, Publishing, Tests, Music.

Who are Akshay Kumar's colleagues?

Akshay Kumar's colleagues are Sriram Annam, Hui Wu, Felipe Vergara, Aditya Gupta, Vijay Kumar, Venu Gopal Thota, Luciana Furtado.

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    Hrbp | Amazon | Bhu | Pmir | Toastmaster
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