Alaa Ali Email and Phone Number
Highly motivated Social Media Specialist and Graphic Designer with 4 years of total experience. Proven ability to manage social media platforms, create engaging content, and generate measurable results. Skilled in graphic design for both online and offline marketing materials.. Developed and executed comprehensive social media strategies across various platforms (e.g., Facebook, and Instagram) to achieve brand awareness, engagement, and lead generation.. Designed eye-catching social media graphics, printed flyers, and other marketing materials that effectively communicate brand messaging and resonate with target audiences.. Leveraged Meta Business Suite to track and analyze social media performance, measure organic and paid reach, and identify key performance indicators (KPIs).. Utilized AI copywriting tools (Perplexity., ChatGPT, Gemini) to create compelling content for social media posts and ad copy, maximizing engagement and conversions.
Tom'S Pest Control
View- Website:
- tomspestcontrol.com.au
- Employees:
- 28
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Social Media Marketing SpecialistTom'S Pest Control Aug 2021 - PresentMelbourne, Victoria, Australia
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Graphic DesignerTom'S Pest Control Aug 2021 - PresentAustralia
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Digital Marketing SpecialistSelf-Employed Mar 2021 - PresentCairo, EgyptTasked for establishing and enhancing a lot of small projects -Designed digital media campaigns aligned with business goals-Maintained a strong online company voice through SEO auditing and SEM with google ad words-wrote creative articles to use most the key word list in a moderate way and use in the back linking process-Monitored ROI and KPIsnow a lot of those projects became a very successful and still growing
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Retention SpecialistTeleperformance Egypt Jul 2018 - Mar 2021Cairo, Cairo, EgyptTasked to Retain The customers and enhance their experience with the service -I was Gathering information about customer complaints.-trying to understand why the customer would like to cancel his service -Developed aggressive retention strategies based on customer feedback.-Negotiated with customers to renew contracts and retain business.I was able to reach more than 40% retention rate for of the months -
Telesales ExecutiveEtisalat Jan 2018 - Jun 2018Cairo, Egypttasked to up-sell specified services-I was Contacting existing customers to inform them about the offers they can claim-tried to convince the customers to upgrade their package (upselling ) -helped the customers to find the perfect phone package that will suit their needsI was able to reach the sales target for all the campaigns I was assigned to
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Telemarketing AgentCentro Global Solutions Jul 2017 - Oct 2017Cairo Governorate, Egypttasked to informed the senior citizens about the products they can get for discounted rates -Called the potential customers to let them know about the medical products that is partly covered by their medical insurance -helped the customers to find out which product will be useful for themI was able to market the products to the customers in a professional way and had so many leads -
Customer Service RepresentativeOsn Apr 2016 - Aug 2016Maaditasked to help the customer and enhance their experience -helped the customers with the general inquires they have about their service-helped the customers with their payment and explain the details of their monthly bills-helped the customers with the troubleshooting technical steps to fix most of the errors they might faceI was able to achieve most of my KPIs and customer satisfaction. -
Customer Service RepresentativeNaos Marketing May 2014 - Aug 2015Cairo, Egypttasked to help the customer and enhance their experience -helped the customers with the general inquires they have about their service-helped the customers with their payment and explain the details of their monthly bills-helped the customers with the troubleshooting technical steps to fix most of the errors they might faceI was able to achieve most of my KPIs and the customer satisfaction -
JournalistYoumak News 2013 - Mar 2014Cairo, Egypttasked to build a strong newspaper in my department and increase the visits on the website:-wrote creative content for the Art department-edited the pictures with the right ratio -performed SEO for the articles to use most of the targeted keywordsI got to be the head of Art and entertaining department after a lot of successful original articles
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Customer Service RepresentativeXceed Jun 2012 - Mar 2014Smart Villagetasked to help the customer and enhance their experience -helped the customers with the general inquires they have about their service-helped the customers with their payment and explain the details of their monthly bills-helped the customers with the troubleshooting technical steps to fix most of the errors they might faceI was able to achieve most of my KPIs and customer satisfaction.
Alaa Ali Education Details
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Accepted -
Elfarouk Private School91%
Frequently Asked Questions about Alaa Ali
What company does Alaa Ali work for?
Alaa Ali works for Tom's Pest Control
What is Alaa Ali's role at the current company?
Alaa Ali's current role is Social Media Marketing, Graphic Designer & Content Creator.
What schools did Alaa Ali attend?
Alaa Ali attended Udacity, Cairo University, Elfarouk Private School.
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