Pre qualification testing of IC’s on certain qualificationsLoading ,monitoring and unloading of IC ovensTaking temperature, voltage & current measurements on running qualifications and entering them in Excel report workbooks for qualificationCreating new Excel report workbooksDoing anti static tests on workbenches and anti static points

• Testing and Calibration of Products• Assembling and Packing Products• Loading software onto boards for test

• Identifying faults on products to electronic component level• Set-up of test equipment and loading software onto boards for testing • Undertaking Sub-assembly testing, final testing, PAT Testing and Calibration of products• Upholding product quality standards • Responsible for testing, identifying faults and uploading logs via FTP for all returned products and consequently writing reports for all findings within the Excel database • Accountable for the development of new test procedures for returned products and responsible for the writing of procedures for returned products • Successfully undertook training in soldering on Parasense products

• Trained on diagnosing faults to a component level and SMT rework of HWM products• Assembled and tested HWM products

Responding to Engineer Queries and fault-finding via phone and emailHelping engineers connect panels to PC’s, Routers and the CloudEntering calls, complaints and returns into Microsoft Dynamics CRMInvestigate and report product faults in existing and new productsIdentify and suggest manual and website improvementsProduce text, diagram and screenshot help guides via Word, Excel and Paint to enhance support activitiesAuditing and proof reading of documentation including technical manuals and datasheetsConducting Product testing particularly on PC based applications

Technician in the Customer Services and Manufacturing departments (including secondment to the DQA and R&D departments) Setting up test equipmentTesting alarm equipment to test procedures Diagnosing and repairing faults down to component levelRecording faults and report product problems Ordering parts for repairsWrite new test procedures and edit existing test procedures (whilst in customer support department)