· Member of the transition team for the Farmers Insurance company purchase of MetLife Auto and Home.· Manage a department of five supervisors and 40 claims associates. · Led the onboarding of over 80 adjusters and customer service reps. Procured equipment, coordinated the reimaging of laptops, and obtained accesses to multiple claims systems.· Acted as a point person for the transfer of claims file warehouse database, Massachusetts Atlas system and New York DMV database from MetLife… Show more · Member of the transition team for the Farmers Insurance company purchase of MetLife Auto and Home.· Manage a department of five supervisors and 40 claims associates. · Led the onboarding of over 80 adjusters and customer service reps. Procured equipment, coordinated the reimaging of laptops, and obtained accesses to multiple claims systems.· Acted as a point person for the transfer of claims file warehouse database, Massachusetts Atlas system and New York DMV database from MetLife to Farmers.· Currently managing the in-office portion of the MetLife to Farmers internet and printers cut-over. Show less

I supervise a unit of 12 people, with a focus on claims support. My unit handles mail processing for the entire office. We also perform many different claims functions, including: running Mitchell Medical audits, setting up coverages for various types of claims, processing customer complaints, check processing and various other financial tasks.I interview, hire and train the associates in my group. I perform all the performance reviews and evaluations and coach as necessary. I… Show more I supervise a unit of 12 people, with a focus on claims support. My unit handles mail processing for the entire office. We also perform many different claims functions, including: running Mitchell Medical audits, setting up coverages for various types of claims, processing customer complaints, check processing and various other financial tasks.I interview, hire and train the associates in my group. I perform all the performance reviews and evaluations and coach as necessary. I am a member of the employee recognition commitee and head up the health and wellness program for my offfice. Show less

Coordinate investigations of property damage, bodily injury claims and no fault claims, with a caseload of up to 250 file for New York and New Jersey.Mediate large loss claims in New York City/Long Island venues directly with opposing counsel and a judge. Negotiate settlements for bodily injury cases with values of up to $250,000 with opposing attorneys and adverse insurance carriers.Co-coordinator of the company form letters, which includes drafting and reviewing existing form… Show more Coordinate investigations of property damage, bodily injury claims and no fault claims, with a caseload of up to 250 file for New York and New Jersey.Mediate large loss claims in New York City/Long Island venues directly with opposing counsel and a judge. Negotiate settlements for bodily injury cases with values of up to $250,000 with opposing attorneys and adverse insurance carriers.Co-coordinator of the company form letters, which includes drafting and reviewing existing form letters to insure that they meet company standards and state regulations. Department customer service trainer, including drafting and presenting training modules.Department computer systems coordinator, with responsibilities that include presenting suggestions and changes to IT. Completed CPCU course 511, have the delegation Legal Principles Claims Specialist and a New York State Claims Adjuster License. Show less

Conduct surveillance for workers compensation claims.Perform activity checks including: locating, observing and questioning claimants.Complete scene investigations including: taking measurements, photographs and drawing diagrams.Completing detailed written reports of all investigations conducted.

Manage a department of 10 employees, including: interviewing new hires and ensuring proper staffing.Trained all new associates in company policy and the computer systems.Drafted the company training manual.