Audio Visual Coordinator At Accenture The Dock
Current
Apr 2024 - Present
AeroLeads people directory · profile
Alana Cafezeiro Email & Phone Number
Journalist | AV Support Coordinator | Bilingual Customer Service | UX Designer Student
at
Rapport Guest Services
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Journalist | AV Support Coordinator | Bilingual Customer Service | UX Designer Student
Location
Dublin, County Dublin, Ireland
Company size
Who is Alana Cafezeiro? Overview
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Quick answer
Alana Cafezeiro is listed as Journalist | AV Support Coordinator | Bilingual Customer Service | UX Designer Student at Rapport Guest Services, a company with 339 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Alana Cafezeiro.
Alana Cafezeiro previously worked as Audio Visual Coordinator at Accenture The Dock at Rapport Guest Services and Customer Service Representative at Accenture The Dock at Rapport Guest Services. Alana Cafezeiro holds Google Ux Design Professional Certificate, User Experience (Ux) Design from Coursera.
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Rapport Guest Services
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Profile bio
About Alana Cafezeiro
Alana Cafezeiro is a Journalist | AV Support Coordinator | Bilingual Customer Service | UX Designer Student at Rapport Guest Services. She is proficient in English.
Current workplace
Alana Cafezeiro's current company
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Rapport Guest Services
8 roles
Alana Cafezeiro work experience
A career timeline built from the work history available for this profile.
Customer Service Representative At Accenture The Dock
- Acting as the main point of contact, welcoming internal and external guests.- Providing first-line support for any IT and AV requirements within the client environment.- Maintaining necessary awareness of building operations & facilities to advise employees, guests, and contractors.- Proactively dealing with any enquiries, in person, via phone, or email.
May 2023 - Apr 2024
Bilingual Support Representative
- Providing support to customers with any Sports or eGaming related queries through live chat and email;- Dealing with sensitive issues and concerns about Responsible Gambling and Data Protection;- Effectively identify problems and issues by performing relevant research using the appropriate tools;- Assisting customers and ensuring their complaints are.
May 2021 - May 2023
Commercial Analyst
- Development and preparation of analysis with strategic information for customers and markets;Preparation of presentations with reports on market research, consumer behaviour and consumption of TV, Radio, print and online media.- Planning strategies to attract new customers;- Design and implement customer retention strategies to increase loyalty and.
Nov 2015 - Jan 2018
Press Officer
- Press officer and crisis management for industries, retail companies and entertainment market;- Management of strategic communication projects;- Development and coordination of actions for press relations;- Preparation of materials for internal publications;- Planning of advertising strategies and campaigns;- Strategic planning to attract new customers.
May 2013 - Nov 2015
Radio Producer
Feb 2012 - Mar 2013
Television Producer
Feb 2010 - Feb 2012
Copywriter | Radio Producer
Mar 2009 - Mar 2010
Team & coworkers
Colleagues at Rapport Guest Services
Other employees you can reach at rapport.eu.com. View company contacts for 339 employees →
CB
Chester Bates
Colleague at Rapport Guest ServicesLong Ditton, England, United Kingdom, United Kingdom
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MH
Mohammed Hussain
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
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AP
Almudena Perez-Tomé
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
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MH
Megan Hanley
Colleague at Rapport Guest ServicesIreland, Ireland
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SA
Soraia Alvaro
Colleague at Rapport Guest ServicesEngland, United Kingdom, United Kingdom
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ER
Emilie Regnier
Colleague at Rapport Guest ServicesSouth Darenth, England, United Kingdom, United Kingdom
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DS
Dovile Saumanaite
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
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AS
Aisling Seabrook
Colleague at Rapport Guest ServicesEdinburgh, Scotland, United Kingdom, United Kingdom
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MG
Marco Gianfelice
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
CM
Chris Moran
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
Chester Bates
Colleague at Rapport Guest ServicesLong Ditton, England, United Kingdom, United Kingdom
View →
MH
Mohammed Hussain
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
AP
Almudena Perez-Tomé
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
MH
Megan Hanley
Colleague at Rapport Guest ServicesIreland, Ireland
View →
SA
Soraia Alvaro
Colleague at Rapport Guest ServicesEngland, United Kingdom, United Kingdom
View →
ER
Emilie Regnier
Colleague at Rapport Guest ServicesSouth Darenth, England, United Kingdom, United Kingdom
View →
DS
Dovile Saumanaite
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
AS
Aisling Seabrook
Colleague at Rapport Guest ServicesEdinburgh, Scotland, United Kingdom, United Kingdom
View →
MG
Marco Gianfelice
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
CM
Chris Moran
Colleague at Rapport Guest ServicesLondon, England, United Kingdom, United Kingdom
View →
2 education records
Alana Cafezeiro education
Google Ux Design Professional Certificate, User Experience (Ux) Design
Bachelor’S Degree In Communication With A Major In Journalism, Communication And Media Studies
Unisba - Centro Universitário Social Da Bahia
FAQ
Frequently asked questions about Alana Cafezeiro
Quick answers generated from the profile data available on this page.
What company does Alana Cafezeiro work for?
Alana Cafezeiro works for Rapport Guest Services.
What is Alana Cafezeiro's role at Rapport Guest Services?
Alana Cafezeiro is listed as Journalist | AV Support Coordinator | Bilingual Customer Service | UX Designer Student at Rapport Guest Services.
Where is Alana Cafezeiro based?
Alana Cafezeiro is based in Dublin, County Dublin, Ireland while working with Rapport Guest Services.
What companies has Alana Cafezeiro worked for?
Alana Cafezeiro has worked for Rapport Guest Services, 188Bet, Kantar Ibope Media, Comunicativa, and Rádio Bandnews Fm.
Who are Alana Cafezeiro's colleagues at Rapport Guest Services?
Alana Cafezeiro's colleagues at Rapport Guest Services include Chester Bates, Mohammed Hussain, Almudena Perez-Tomé, Megan Hanley, and Soraia Alvaro.
How can I contact Alana Cafezeiro?
You can use AeroLeads to view verified contact signals for Alana Cafezeiro at Rapport Guest Services, including work email, phone, and LinkedIn data when available.
What schools did Alana Cafezeiro attend?
Alana Cafezeiro holds Google Ux Design Professional Certificate, User Experience (Ux) Design from Coursera.
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