Marco Gianfelice Email & Phone Number

London, Gb

London, England, United Kingdom

- Greeting visitors and providing them with a warm and friendly welcome.- Answering incoming phone calls, directing calls to the appropriate person or department, and taking accurate messages when necessary.- Checking in and registering guests, clients, or customers, and issuing visitor badges or passes.- Handling incoming and outgoing mail, packages, and deliveries, and distributing them to the appropriate recipients.- Managing appointments, scheduling meetings, and maintaining calendars - Handling customer inquiries, resolving complaints, and providing excellent customer service.- Performing other duties as assigned, which may include assisting with special projects or events.

London, England, United Kingdom

- Developing and implementing strategies to enhance and improve customer experience.- Managing budgets, financial performance, and expenses to ensure profitability.- Recruiting, training, and supervising staff members to maintain high service standards.- Ensuring compliance with health, safety, and licensing regulations.- Conducting regular inspections and quality checks to uphold cleanliness, maintenance, and service standards.

• Supported HR with induction processes, maintaining confidential personnel files, and tracking absences. • Assisted in organizing team-building events and company-wide activities to enhance employee engagement. • Provided administrative support, contributing to smooth business operations and employee retention. • Maintained up-to-date records and coordinated training sessions.

London, England, United Kingdom

- Keeps up-to-date with current coffee trends, brewing techniques, and industry developments.- Efficiently handles cash transactions and operates the point-of-sale system.- team development, payroll, finance reports

People Practice Level 3, Human Resources Management/Personnel Administration, General

Culinary Arts And Related Services