Alana Joycey Email & Phone Number

• Gather business and technical requirements from Clients to advise and guide through the project implementation and life cycle.
• Act as a Subject Matter Expert in various applications, configuration best practices, Intelex platform best practices.
• Deliver training to Customers on configured applications.
• Develop project plans, budget review and adhere to project timelines.
• Mentor and assist other Consultants and team members on the various questions and methods that are involved with a project implementation and application architecture.
• Work closely with Project Manager and Solution Architect to provide updates and guidance on any changes in project plan, potential risks, and overall status of the report.

Toronto, Canada Area

• Lead projects through Design, Configuration, Testing, Training, Deploy project phases.
• Mentored and supported 3 new hires as their appointed “buddy” for their on-boarding activities. Would meet with the individuals on a weekly basis to review activities, answer questions and provide support as they.
• Nominated and selected by fellow peer group to represent Intelex as a Culture Champion, seen as a voice of the Employee and someone that displays the Intelex Values.

Toronto, Canada Area

• Supported Consultants, Sr. Consultants and Solution Architects with project implementations, application demonstrations, configuration walk throughs and other tasks ad hoc.
• Became a SME for Document Control Imports
• Learned and executed on the Intelex Enterprise Project Implementation methodology.
• Supported projects as they entered QA, UAT and Go-Live.
• Adhered to project timelines, scope and budget.

Toronto, Canada Area

CORE Resources is Toronto's premier Agile technology partner. Located in the heart of the financial district, we are a high touch consulting firm that carefully supplies expert ideas, guidance and resources to organizations that are embarking or have already started their Agile journey.

Toronto, Canada Area

Participated in the first of it's kind "Recruiting Associate Program". Was in a group of 10 individuals hired across North America to participate in a week long training session held in Philadelphia, PA.- Trained on CRM; Job Diva, Monster, Indeed- Actively use Boolean searches to identify successful candidates- Made 5 successful starts in the 6 working.

Kitchener, Canada Area

Accomplishments - Successfully recruited, interviewed and hired over 25 new Personal Support Workers for the company- Provided training to all employees on the personalized software for the company- Presented and executed the new hire orientation training package- Clarified employee contracts and performed updates as needed- Effective made the weekly.

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Volunteered with Big Brothers Big Sisters of Canada

Human Resource Management Graduate Certificate, Human Resources Management And Services