Alan Crompton Email & Phone Number

Biggleswade, GB

UK/Qatar

Developed and implemented the over-arching technology IT support model strategy for the FIFA Men’s World Cup 2022 (FWC) incorporating the in-country supplier organisations, central command and control, stadia and other high-profile venues such as broadcast and press centres. - Designed and implemented the IT organisation structure, supporting resource.

Home/Birmingham

A 30-day consultancy engagement (concurrent with the FIFA assignment) to support the readiness preparation of the Senior Leadership team and roles in the Technology Operations Centre (TOC – Technology Command and Control for the Commonwealth Games): - Developed new and enhanced existing TOC Director checklist, updating the Major Incident Management (MIM).

Birmingham, United Kingdom

Supported the CIO as a senior leadership team member. Strategically planned the Service Delivery team structure and resource plan, ran a central / distributed Service Desk operation that was planned to support up to 2,000+ users and 20+ competition / critical venues for the Birmingham 2022 Commonwealth Games (B2022). This incorporated several deliverables.

Glasgow, United Kingdom

As a member of the Technology leadership team and responsible for: - Created and implemented Service Management processes and procedures to support pre-Games and Games time operations. - Focused specifically in the areas of Incident, Change and Major Incident Management and migrating the output into meaningful training modules for me to deliver to teams on.

UK/Peru

Short-term planning role to provide consultancy support to the 2019 Pan American Games Service Management and infrastructure teams with respect to Service Desk operations strategy and planning (service model, organisational structure, resourcing, processes and procedures), Subject Matter Expert support for the Operational & Equipment planning phases with.

Gold Coast, Queensland, Australia

Short-term operations role: - Achieved 100% deployment of PC’s to venues through a self-developed supply chain / supplier management process and upscaled the Equipment Deployment Centre to support the just in time equipment deployment. - Provided management support for the Technical Rehearsal, planned post Games decommissioning activities and held a senior.

Ashgabat, Turkmenistan

Led technical and IT Security architecture, implementation and assurance teams and a Service Desk operation that supported a corporate HQ environment and 900+ active users during the Games: - Line managed of a team of 3 Technical Specialists (network, infrastructure / O365 and IT Security), 2 Service Delivery Managers and 23 Helpdesk Specialists. Overall.

Milton Keynes, United Kingdom

Delivered a number of projects simultaneously across the infrastructure and security areas of the business: - Project Manager for an 80,000 port Network Access Control (NAC) project as part of an organisation-wide Cyber Security Programme requiring detailed planning and rigorous change management methodology. - Managed a series of Oracle Exadata database.

Baku, Azerbaijan

Heads of manager and project managed a combination of deliverables including: - Procured, commissioned, and deployed ~4,000 PC's and 600 printers, traditional Call Centre and Headquarters desk-side support plus a distributed venue-based service for Games time. - Managed a team of Enterprise Infrastructure Specialists who maintained a diverse deployment of.

London, United Kingdom

Assessed and reported on the operational readiness assurance status of IT systems for the largest business transformation in the NHS since its inception: - Developed strong working relationships with stakeholders, undertaking systematic reviews of organisations transition plans, risk reviews, validating the robustness of contingency plans and developing.

Canary Wharf, London

Programme Manager responsible for the leadership of major technology programmes: - Led the set up and delivery of a 200 seat / 500 PC Technology Operations Command and Control Centre (TOC) for the Games (budget £530k), including training and security protocols for 650 staff. - Awarded highest level ‘pass’ by independent KPMG audit for work on the TOC and.

Watford / London

• Managed the entire infrastructure technology deployment for KPMG’s flagship HQ in Canary Wharf:
• Implemented a new resilient core building infrastructure enabling a high-speed network, VOIP telephony and in-building WiFi (Budget: £2m), a building-wide Vodafone coverage scheme, a HALO suite and forensic lab;
• Planned and managed the migration of 4,000 staff, and associated technology, from 5 existing KPMG London offices to the new HQ over a 5-month period (equivalent to 7,500 desk moves).

Slough, United Kingdom

Project Management: A PMO led contract assignment to deliver a repository of clearly defined and approved operational processes and procedures that would allow Fujitsu Services Project Managers to implement the central infrastructure for the NHS National Care Records System (NCRS).

Salt Lake City (U.S.A) And Turin (Italy)

• Programme Manager responsible for the operational planning and IT service delivery for Salt Lake City (2002) and Turin (2006) Olympic and Paralympic Games with combined budgets of £3.5m. Designed and implemented IT.
• Defined and… Show more Programme Manager responsible for the operational planning and IT service delivery for Salt Lake City (2002) and Turin (2006) Olympic and Paralympic Games with combined budgets of £3.5m. Designed.
• Defined and implemented local processes and procedures, including ITIL service management tools set for IT incidents, problems and changes. Defined project SLA structures and disaster recovery processes;
• Delivered the first Olympic Games centralised IT Call Centre delivering an overall reduction in staff, multi-lingual call reception desk and proven Quality of Service improvements (saving £150K);
• Planned and delivered primary and secondary data centre environments and a PC commissioning facility for the Olympic Winter Games in Turin. Show less

Practitioner, Project Management

Foundation, It Service Management

Foundation, Risk Management

Practitioner, Project Management, Practitioner

Foundation, It Service Management

Foundation, Programme Management

Onc, Electronics

General Education