Senior Operations Analyst
Current-Work with our client strategy team to gather and translate client requirements for ad-hoc and recurring direct marketing programs. -Once project requirements are established I work as a project manager from an operation standpoint assigning out project tasks to our development, data science, and QA teams as well as performing project tasks myself.-Perform additional quality control on custom and recurring jobs, as well as ensures timely delivery to clients.-Develop customized data solutions to help client marketing programs maximize return on marketing spend.-Create and improve data analysis and ETL processes using SQL Server, Redpoint Data Manager, Azure Data Factory and other tools.-Create various reports for sales and client strategy teams as well as for clients if needed.-Ensure the safe transfer of data to and from clients by adhering to data privacy standards.-Create process documentation for knowledge management purposes.-Track and report usage and royalties from data deliveries to assist accounting team with invoicing and vendor royalty reporting.-Assist with client CRM data prep for ingestion into the Speedeon AudienceMaker product to help create custom widgets and dashboards on a client to client basis.
