Alex Garner Email & Phone Number

Melbourne, Victoria, Australia

Program management consulting for:- SAAB Technologies on the JP2060 phase 3 program- Leonardo UK on the SEA1442 phase 4 program

Melbourne / Canberra

Accountable for the people, tools and processes that support the Defence CP platform including cross-functional ITIL, monitoring and CMDB, service catalogue and automation, and reporting and service level capabilities.

Melbourne / Canberra

Managed a high-performing team of ICT services engineers and support staff across multiple accounts, including the Department of Defence and the Australian Tax Office.

Melbourne / Canberra

Accountable for the design and deployment of 22 local and international data centres. Lead a team of more than 30 staff and a budget of more than $100M, including $55M of hardware

Melbourne / Sydney

IT consulting for OITD clients.

Melbourne, Australia

Executed a program recovery by implementing proper code control and release management processes. Built and relaunched the web portals and all the underlying server infrastructure with standardised and consistent templates. Reduced operating costs by 50% by the end of the first year.

Melbourne, Australia

Designed a full data centre migration plan requiring little or no configuration changes to storage and server components. Consolidated several backup, archive, and disaster recovery services into a single vendor solution that reduced operational costs by 65%.

Melbourne Area, Australia And Singapore

Created request fulfilment processes and models across more than 30 IT outsource contracts within all nine BHP product groups.

Sydney, Australia

Solved the critical operational issues that were affecting stability in all areas of the IT operation of the Bank. Established a network operations centre to align with the Bank’s new operational stability strategy.

Melbourne, Australia

Migration of the desktop platform service desk and support tools with Telstra and IBM to a 3rd generation controlled outsource contract with IBM.

Melbourne, Australia

Set up the operations support structure for the end-user compute upgrade program to 32,000 seats, supported by more than 1,500 servers. Designed and implemented a new problem management system for the desktop replacement program and integrated it into the Bank’s technology teams and support partners.

Melbourne, Australia

Responsible for the management and leadership of the Victorian Network Services team for EDS Australia.

Adelaide, Australia

Multiple leadership roles in the South Australian network team, including leading the design and engineering team, the operations team and the project deployment team.

Adelaide, Australia

Designing, building and maintaining the EDS Credit Services network. Responsible for the budget and design of a AU$12m secure, redundant banking voice and data network across 4 states with more than 200 seats.

Adelaide, Australia

Design, marketing, support and sales of the ISP management software to more than 10 different Autsralian ISPs.

Adelaide, Australia

Created a technology startup running an ISP in Adelaide, which began in the back room of my house and eventually took up half a floor in an office in Currie Street, Adelaide.