Alexis Warner

Alexis Warner Email and Phone Number

Member Services and Operations @ Navigant Credit Union
smithfield, rhode island, united states
Alexis Warner's Location
Pawtucket, Rhode Island, United States, United States
About Alexis Warner

For over a decade I’ve delivered exceptional customer service, and have had an impact on hundreds! The past two years have been in a fast paced call center in the Healthcare industry. I was a Member Service Representative for a Medicare Advantage plan, where I honed my skills and gained extensive familiarity with common Healthcare practice such as HIPAA, communicating with medical terminology, and following state and federal guidelines. I’ve acquired a high level of knowledge with applications such as Microsoft Office Word, PowerPoint, Excel, and Sharepoint. Data entry, research, and internal/external outreach to acquire one or more resolutions played an integral part in what I accomplished each day. I can multi task and work efficiently as a team and independently. I am actively seeking a role that entails a new challenge and allows me to display and further develop my skillset.

Alexis Warner's Current Company Details
Navigant Credit Union

Navigant Credit Union

View
Member Services and Operations
smithfield, rhode island, united states
Website:
navigantcu.org
Employees:
204
Alexis Warner Work Experience Details
  • Navigant Credit Union
    Member Services Representative
    Navigant Credit Union Dec 2024 - Present
    United States
    Duties including but not limited to opening and managing new member accounts, advising financial options based on individual necessity and creating client relations between the credit union and prospective members.
  • Harvard Pilgrim Health Care
    Member Services Representative
    Harvard Pilgrim Health Care Jun 2022 - Aug 2024
    United States
    Providing exceptional customer service to Harvard Pilgrim Medicare Advantage members and demonstrating flexibility within a fast paced environment. Collaborating with internal and external departments to resolve potential conflicts and issues. Leading in mentoring when need be in order to achieve a common goal. Ensuring a successful outcome on each call, occasionally working under pressure to resolve a multitude of different inquiries, whether it be in regards to a member, another department, or another entity on the phone such as a provider or broker. Utilizing a wide array of technological resources within the Healthcare industry to complete tasks in an efficient manner while always following guidelines set by Medicare, CMS, and Point32Health corporation.
  • Collette Travel Service Inc
    Guest Service Representative
    Collette Travel Service Inc Dec 2021 - Jun 2022
    United States
    Building and maintaining an important relationship with direct guests and travel agents to successfully sell tour packages, insurance, and airfare. Educating each caller on our specific policies and terms and documenting important information relayed to/from the guests. Working as a team to find solutions and independently navigating software such as the worldwide web and Microsoft applications to obtain and submit relevant resources.
  • Hair Illusions
    Hairstylist/Manicurist/Assistant/Front Desk
    Hair Illusions Apr 2017 - Jul 2017
    Providing professional cosmetology services to scheduled/walk-in clients for their hair and nail needs, greeting and offering them about our salon services, occasional light cleaning and telephone duties to schedule new/regular clients for other employees and handling service payments at the register.
  • Super Stop & Shop
    Delicatessen Clerk
    Super Stop & Shop Mar 2016 - Jul 2016
    Pawtucket, Rhode Island
    Providing warm and friendly customer service, organizing and cleaning the delicatessen store to exceptional standards, and multi tasking to complete projects by a certain deadline. Keeping up to date with new knowledge of weekly deals, items, and sales. Working effectively as part of a team as well as independently.
  • Macy'S
    Retail Sales Associate
    Macy'S Nov 2015 - Jan 2016
    North Attleboro, Ma
    Ringing out customers at the cash register, performing online and in store transactions, (including processing and shipping online orders that involve basic computer/internet knowledge such as using the search engine and showing familiarity with opening/finding applications), assisting co workers and working as a team in a fast paced environment, keeping track of what items are in stock, cleanliness and maintenance of the sales floor, and occasionally providing customer service over the telephone.
  • Davies Career And Technical High School
    Volunteer Work At Generations
    Davies Career And Technical High School Jan 2015 - Jun 2015
    Lincoln, Ri
    Providing excellent customer service through hair and nail services for older clients that I bring my services to/come directly to my place of work. Included Manicures, Pedicures, Hair Treatments, Shampooing, and Hair Cuts.
  • Davies Career And Technical High School
    Volunteer Work At Lincoln Senior Center
    Davies Career And Technical High School Jan 2015 - Jun 2015
    Lincoln, Ri
    Performing Hair and Nail Services and working with elders to boost confidence in others and strengthen my own customer service soft-skills.

Alexis Warner Education Details

Frequently Asked Questions about Alexis Warner

What company does Alexis Warner work for?

Alexis Warner works for Navigant Credit Union

What is Alexis Warner's role at the current company?

Alexis Warner's current role is Member Services and Operations.

What schools did Alexis Warner attend?

Alexis Warner attended Community College Of Rhode Island, Community College Of Rhode Island, Davies Career-Tech High School, Davies Career And Technical High School.

Who are Alexis Warner's colleagues?

Alexis Warner's colleagues are Lisa Fasolino, Rosseline Bencosme, Kady Rogler, Lisa Iacono, Maria L Stein, Abigail Palow, Tiffany Talbert.

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