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Alex Robert Email & Phone Number
Director, IT
at
AlayaCare
2 work emails found
@shutterstock.com
6 phones found area 646, 516, 514, and 866
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Alex Robert? Overview
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Quick answer
Alex Robert is listed as Director, IT at AlayaCare, a with 596 employees, based in Canada. AeroLeads shows a work email signal at shutterstock.com, phone signal with area code 646, 516, 514, 866, and a matched LinkedIn profile for Alex Robert.
Alex Robert previously worked as Senior Manager, IT at Alayacare and Senior Apple Systems Engineer at Shutterstock. Alex Robert holds Computer Software Engineering from Concordia University.
Company email context
Email format at AlayaCare
This section adds company-level context without repeating Alex Robert's masked contact details.
{first_initial}{last}@shutterstock.com
89% confidence
AeroLeads found 2 current-domain work email signals for Alex Robert. Compare company email patterns before reaching out.
Profile bio
About Alex Robert
Alex Robert is a Director, IT at AlayaCare. He possess expertise in os x, customer service, iwork, iphone, mac and 15 more skills. Colleagues describe him as "Above and beyond is the impression that comes to mind when I think about Alex. During the 2.5 year of my tenure at Shutterstock Custom, Alex has been providing stellar IT support to the Toronto office team from his remote office in Montreal! Always helpful to connect you with the best person to answer your inquiry, he worked hard and promptly to resolve the many support requests he claimed. He provided clear company-wide communications on service disruptions and resolution timeframes… Show more" and "Alex was my go-to on getting things done every day. In business, things happen. Unexpectedly, unforeseeably, inescapably, inconveniently. When these things happen, you want someone who’s going to roll up their sleeves, not ask questions about how did this happen, why did it happen, how can we prevent it from happening again - despite all these being questions Alex would calmly and tactfully ask after the fact, and propose thoughtful solutions for. You want someone who suddenly becomes a… Show more"
Listed skills include Os X, Customer Service, Iwork, Iphone, and 16 others.
Current workplace
Alex Robert's current company
Company context helps verify the profile and gives searchers a useful next step.
Alayacare
13 roles · 3 years
Alex Robert work experience
A career timeline built from the work history available for this profile.
Senior Manager, It
Current
2024 - Present
~2 yrs 6 mos
Senior Apple Systems Engineer
• Ownership of Apple fleet management process via Apple’s Automated Device Enrollment, Jamf Pro and other systems related to MDM (1250+ endpoints)• Migration of devices from other management tools (JumpCloud, Rippling, Jamf Now) into Jamf Pro as a result of mergers and acquisitions undertaken by the organization• Implementation of solutions such as Jamf Connect to alleviate end user and support burden• Management of employee access via Okta, Active Directory, Slack, G Suite, Adobe… Show more • Ownership of Apple fleet management process via Apple’s Automated Device Enrollment, Jamf Pro and other systems related to MDM (1250+ endpoints)• Migration of devices from other management tools (JumpCloud, Rippling, Jamf Now) into Jamf Pro as a result of mergers and acquisitions undertaken by the organization• Implementation of solutions such as Jamf Connect to alleviate end user and support burden• Management of employee access via Okta, Active Directory, Slack, G Suite, Adobe Creative Cloud, etc.• Mentorship role for IT support team, as well as final escalation support contact for complex organizational IT issues Show less
May 2021 - Jan 2024
Senior It Support Engineer
Mar 2021 - May 2021
It Tech Support Lead
May 2017 - Mar 2021
It Support
• Installation, configuring and troubleshooting of Mac (80%) and Microsoft (20%) environment• Providing support level 1 and 2 to users and Partners• Preparation and maintenance of documentation for IT processes/procedures• Management of Active Directory, Kace, Dropbox, Office365, Slack, Adobe, etc.• MDM solutions analysis• Improvement of processes related to the Service Desk to incorporate a proactive versus reactive mode• User training• Management of inventory… Show more • Installation, configuring and troubleshooting of Mac (80%) and Microsoft (20%) environment• Providing support level 1 and 2 to users and Partners• Preparation and maintenance of documentation for IT processes/procedures• Management of Active Directory, Kace, Dropbox, Office365, Slack, Adobe, etc.• MDM solutions analysis• Improvement of processes related to the Service Desk to incorporate a proactive versus reactive mode• User training• Management of inventory, software deployment and IT requests via Dell Kace system• Routine analysis and planning of IT equipment rotation Show less
Jan 2017 - May 2017
Genius
• Obtained ACMT (Apple Certified Macintosh Technician) and OS X certifications• Providing one on one support for customers with technical product questions, whilefostering positive customer relationships• Communication of technical problems in easy to understand terms• Providing the customer with educational opportunities & empowering the customer touse and operate Apple Products with ease• Troubleshooting and repairing Apple products: iPhone, iPod, iPad, Mac, Apple TV… Show more • Obtained ACMT (Apple Certified Macintosh Technician) and OS X certifications• Providing one on one support for customers with technical product questions, whilefostering positive customer relationships• Communication of technical problems in easy to understand terms• Providing the customer with educational opportunities & empowering the customer touse and operate Apple Products with ease• Troubleshooting and repairing Apple products: iPhone, iPod, iPad, Mac, Apple TV, etc Show less
Dec 2010 - Dec 2016
Lead Genius Experience
• Lead a team of 50+ technicians and trainers• Responsible for the development and implementation of initiatives in line with companyobjectives• Develop new and senior team members’ career path and growth• Liaison between the Genius/Creative and leadership team• Strategic scheduling• Responsible for team results: customer experience, repairs, troubleshooting efficiency,etc
Mar 2015 - Dec 2015
Customer Support
• Furnishing users timely feedback and advice regarding questions, issues with the app or information regarding data from transit agencies• Communication of inaccuracies with development team and transit agencies• Creation and implementation of streamlined process to provide accurate and timelyresponses to customers in order to maintain client satisfaction
Mar 2015 - Apr 2016
Holiday Support Leader
• Support the leadership team on the floor• Responsible for keeping the technical support team on time, handling customerescalations and managing employees’ break schedules
Nov 2014 - Jan 2015
Technical Trainer
• Training of future Geniuses and Family Room Specialists in the Quebec market• Creating and adapting training material to suit audience requirements• Mentor to the technical support teams throughout the Quebec market
Jan 2014 - Dec 2014
Family Room Specialist
• Providing one on one support for customers with technical product questions• Communication of technical problems in easy to understand terms• Providing the customer with educational opportunities & empowering the customer touse and operate Apple Products with ease• Troubleshooting Apple products: iPhone, iPod, iPad
Apr 2010 - Dec 2010
Specialist
• Develop complete solutions based on customers’ specific needs• Inspire a new generation of Apple enthusiasts with Apple training and support services • Promote excitement in customers about present and future Apple products• Create an amazing, personalized shopping experience for each and every customer
Sep 2009 - Apr 2010
Team & coworkers
Colleagues at AlayaCare
Other employees you can reach at alayacare.com. View company contacts for 596 employees →
VG
Victoria Gardos
Colleague at AlayacareGreater Toronto Area, Canada
View →
IA
Işıl Aksakal
Colleague at AlayacareGreater Montreal Metropolitan Area, Canada
View →
AT
Alan Tobin
Colleague at AlayacareAustralia
View →
AH
Aaron Hay
Colleague at AlayacareCalgary, Alberta, Canada
View →
GJ
Gareh Johnson
Colleague at AlayacareGreater Toronto Area, Canada
View →
SM
Sunil Marar
Colleague at AlayacareGreater Sydney Area, Australia
View →
NS
Nick Stelmazuk
Colleague at AlayacareMontreal, Quebec, Canada
View →
XT
Xavier Trollope, Ca(Sa)
Colleague at AlayacareMontreal, Quebec, Canada
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AM
Alana Mcphail
Colleague at AlayacareToronto, Ontario, Canada
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AH
Alex Huluban
Colleague at AlayacareToronto, Ontario, Canada
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Victoria Gardos
Colleague at AlayacareGreater Toronto Area, Canada
View →
IA
Işıl Aksakal
Colleague at AlayacareGreater Montreal Metropolitan Area, Canada
View →
AT
Alan Tobin
Colleague at AlayacareAustralia
View →
AH
Aaron Hay
Colleague at AlayacareCalgary, Alberta, Canada
View →
GJ
Gareh Johnson
Colleague at AlayacareGreater Toronto Area, Canada
View →
SM
Sunil Marar
Colleague at AlayacareGreater Sydney Area, Australia
View →
NS
Nick Stelmazuk
Colleague at AlayacareMontreal, Quebec, Canada
View →
XT
Xavier Trollope, Ca(Sa)
Colleague at AlayacareMontreal, Quebec, Canada
View →
AM
Alana Mcphail
Colleague at AlayacareToronto, Ontario, Canada
View →
AH
Alex Huluban
Colleague at AlayacareToronto, Ontario, Canada
View →
2 education records
Alex Robert education
Computer Software Engineering
Dec, Pure And Applied Sciences
FAQ
Frequently asked questions about Alex Robert
Quick answers generated from the profile data available on this page.
What company does Alex Robert work for?
Alex Robert works for AlayaCare.
What is Alex Robert's role at AlayaCare?
Alex Robert is listed as Director, IT at AlayaCare.
What is Alex Robert's email address?
AeroLeads has found 2 work email signals at @shutterstock.com for Alex Robert at AlayaCare.
What is Alex Robert's phone number?
AeroLeads has found 6 phone signal(s) with area code 646, 516, 514, 866 for Alex Robert at AlayaCare.
Where is Alex Robert based?
Alex Robert is based in Canada while working with AlayaCare.
What companies has Alex Robert worked for?
Alex Robert has worked for Alayacare, Shutterstock, Sid Lee, Apple, and Transit.
Who are Alex Robert's colleagues at AlayaCare?
Alex Robert's colleagues at AlayaCare include Victoria Gardos, Işıl Aksakal, Alan Tobin, Aaron Hay, and Gareh Johnson.
How can I contact Alex Robert?
You can use AeroLeads to view verified contact signals for Alex Robert at AlayaCare, including work email, phone, and LinkedIn data when available.
What schools did Alex Robert attend?
Alex Robert holds Computer Software Engineering from Concordia University.
What skills is Alex Robert known for?
Alex Robert is listed with skills including Os X, Customer Service, Iwork, Iphone, Mac, Retail, Troubleshooting, and Mac Os.
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