Ms. Schultz has over 25 years of proven leadership, project management, and training experience in the benefit administration arena; all accomplished while simultaneously looking for process efficiencies. In a return to a direct leadership role as Senior Operations Manager, she has direct responsibility to ensuring benefits are administered timely and accurately. She is also responsible for the development of her team and leaders. As a Client Services manager, she is responsible for seamlessly navigating the needs of multiple clients simultaneously, and thoroughly understanding their unique programs, needs, and data to align benefit administration with their vision and goals. Her project management expertise stems from implementing new client leave and disability programs, ISO 9001:2000 for an administration center and a web-based document imaging system across all company offices. She has succeeded leading team and working with clients spanning a wide range of demographics, including multiple Fortune 500 companies with workforces composed of everything from union and non-union laborers to medical professionals. Through clear communications, planning, commitment to task, motivational skills, and established relationships across internal functional areas and industry professionals, projects are successfully completed on time and within budget.