Service Desk Manager
Current
Jun 2023 - Present
AeroLeads people directory · profile
Alin Mateescu Email & Phone Number
Service Desk Manager
at
Bitdefender
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Manager
Location
Bucharest, Romania
Company size
Who is Alin Mateescu? Overview
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Quick answer
Alin Mateescu is listed as Service Desk Manager at Bitdefender, a with 1744 employees, based in Bucharest, Romania. AeroLeads shows a matched LinkedIn profile for Alin Mateescu.
Alin Mateescu previously worked as Service Desk Team Lead at Bitdefender and Service Desk Engineer at Bitdefender. Alin Mateescu holds Bachelor Of Technology (B.Tech.), Cad/Cadd Drafting And/Or Design Technology/Technician from Edmond Nicolau Technical College.
Company email context
Email format at Bitdefender
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Bitdefender
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Profile bio
About Alin Mateescu
Alin Mateescu is a Service Desk Manager at Bitdefender.
Current workplace
Alin Mateescu's current company
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Bitdefender
6 roles
Alin Mateescu work experience
A career timeline built from the work history available for this profile.
Service Desk Team Lead
May 2021 - Jun 2023
Service Desk Engineer
Responsible for resolving hardware and software incidents reported by internal customersOffering on site and remote support for incidents reported by internal customersMonitoring, maintenance and administration and optimization of IT infrastructure and systemsEvaluates the performance of IT systems and recommends improvements;Ensures that data is operated, transferred or processed in accordance with legal and company instructionsProvides support and guidance for the company's internal usersColaborating with system administrators to solve high impact incidentsManages hardware and software installations, upgrades and configurationsOn call support shifts
Feb 2019 - Apr 2021
Technical Support Engineer
Offering remote support for incidents reported by external customersBuild, assimilate, implement, audit and improve working proceduresSolving requests arrived via the dedicated support channelsTesting and troubleshooting and solving reported issuesColaborating with QA and development teams to solve complex issues
Feb 2018 - Feb 2019
M&S Engineer
Simartis Telecom
Responsabilities Monitoring and maintaining company and client application servers Troubleshouting various client issues in applications and servers Hardware and software systems instalation and configuration(Linux Servers, PC’s, Laptops) Maintaining application MySQL Databases Automating tasks using bash scripting Offering technical support via e-mail, or remote access to company clients
Nov 2016 - Feb 2018
Support Engineer
Rodax Management
Hardware and software systems installation and configurationTroubleshooting a variety of computer issues, ranging from simple viruses to hardware failures and data recoveryMaintaining and/or repairing equipment, on a software and hardware levelSite surveysProviding effort and material estimates for various infrastructure projects,assessing quality and providing feedbackNetwork infrastructure implementation and deploymentOffering technical support on-site or remote, via phone, e-mail, or remote access
Mar 2014 - Nov 2016
Team & coworkers
Colleagues at Bitdefender
Other employees you can reach at bitdefender.com. View company contacts for 1744 employees →
MD
Mihaita Daniel Baicoianu
Colleague at BitdefenderBucharest, Romania
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RG
Radu George Francu
Colleague at BitdefenderBucharest, Romania
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LD
Loyd De Troz
Colleague at BitdefenderNational Capital Region, Philippines
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JL
Jose Lopez
Colleague at BitdefenderGreater Madrid Metropolitan Area, Spain
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JB
Jose B. Sanchez Perez
Colleague at BitdefenderNicaragua
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AI
Alexandru Isaila
Colleague at BitdefenderRomania
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GS
George Smoc
Colleague at BitdefenderIaşi, Romania
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RD
Rares Duican
Colleague at BitdefenderBucharest, Romania
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SM
Sabin Macovei
Colleague at BitdefenderBucharest, Romania
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JL
Jason Long
Colleague at BitdefenderKirkland, Washington, United States
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Mihaita Daniel Baicoianu
Colleague at BitdefenderBucharest, Romania
View →
RG
Radu George Francu
Colleague at BitdefenderBucharest, Romania
View →
LD
Loyd De Troz
Colleague at BitdefenderNational Capital Region, Philippines
View →
JL
Jose Lopez
Colleague at BitdefenderGreater Madrid Metropolitan Area, Spain
View →
JB
Jose B. Sanchez Perez
Colleague at BitdefenderNicaragua
View →
AI
Alexandru Isaila
Colleague at BitdefenderRomania
View →
GS
George Smoc
Colleague at BitdefenderIaşi, Romania
View →
RD
Rares Duican
Colleague at BitdefenderBucharest, Romania
View →
SM
Sabin Macovei
Colleague at BitdefenderBucharest, Romania
View →
JL
Jason Long
Colleague at BitdefenderKirkland, Washington, United States
View →
1 education record
Alin Mateescu education
-
Edmond Nicolau Technical College
FAQ
Frequently asked questions about Alin Mateescu
Quick answers generated from the profile data available on this page.
What company does Alin Mateescu work for?
Alin Mateescu works for Bitdefender.
What is Alin Mateescu's role at Bitdefender?
Alin Mateescu is listed as Service Desk Manager at Bitdefender.
Where is Alin Mateescu based?
Alin Mateescu is based in Bucharest, Romania while working with Bitdefender.
What companies has Alin Mateescu worked for?
Alin Mateescu has worked for Bitdefender, Simartis Telecom, and Rodax Management.
Who are Alin Mateescu's colleagues at Bitdefender?
Alin Mateescu's colleagues at Bitdefender include Mihaita Daniel Baicoianu, Radu George Francu, Loyd De Troz, Jose Lopez, and Jose B. Sanchez Perez.
How can I contact Alin Mateescu?
You can use AeroLeads to view verified contact signals for Alin Mateescu at Bitdefender, including work email, phone, and LinkedIn data when available.
What schools did Alin Mateescu attend?
Alin Mateescu holds Bachelor Of Technology (B.Tech.), Cad/Cadd Drafting And/Or Design Technology/Technician from Edmond Nicolau Technical College.
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